Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Hysaw-Burk

Stillwater ,OK

Summary

Dedicated professional with experience at excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction and team morale through effective communication and relationship building. Proven ability to manage time efficiently while maintaining attention to detail, ensuring all tasks are completed promptly and accurately.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.

Overview

2
2
years of professional experience

Work History

Cleaner

Betty's Cleaning
10.2024 - Current
  • Cleaned and sanitized bathrooms and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Retail Drink Specialist

HTeaO
11.2022 - 03.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Self-motivated, with a strong sense of personal responsibility.
  • Responded to customer requests for products, services, and company information.
  • Worked effectively in fast-paced environments.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Proven ability to learn quickly and adapt to new situations.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Stillwater High School
Stillwater, OK
05-2025

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Attention to detail
  • Relationship building
  • Active listening
  • Outstanding customer service
  • Teamwork and collaboration
  • Cash handling
  • Store opening and closing
  • Money handling
  • Flexible schedule

Timeline

Cleaner

Betty's Cleaning
10.2024 - Current

Retail Drink Specialist

HTeaO
11.2022 - 03.2025

High School Diploma -

Stillwater High School

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Samantha Hysaw-Burk