Samantha Inchierchiro
Coram,NY
Summary
Hardworking and driven senior sales management professional committed to motivating others, equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
Senior Sales Manager
FDE, LLC D/B/A Ashley Furniture
01.2021 - Current
Hire, develop and lead a successful team of Trusted Advisors (Sales Associates) in a highly competitive sales environment within the furniture industry. Created a culture first environment leading with people and their development and growth on best self journeys. Developed a customer focused environment with adherence to sales processes and procedures to ensure unique, personal, repeatable and memorable experiences for guests, adding massive value. Maintained strong focus and involvement in all departments, including business operations and visual merchandising. Worked to lead and coach team to produce positive results to meet showroom expectations and company standards.
ASSOCIATE MANAGER
AMERICAN EAGLE OUTFITTERS/AERIE
04.2019 - Current
- Oversee all daily operations of the Aerie and American Eagle collections/ Loss Prevention/Oversee hiring process for Aerie associates/ Training and development of American Eagle and Aerie managers and associates.
SELLING MANAGER
AMERICAN EAGLE
10.2018 - 04.2019
- Operations management/ Loss Prevention/ Recruiting and hiring/ Training and development/
- Customer service.
MIT/STORE MANAGER
TILLYS WORLD OF JEANS AND TOPS, GARDEN CITY
10.2015 - 10.2018
- Oversaw all daily, weekly, monthly, quarterly and yearly business operations/ Loss prevention/
- Recruiting and hiring management and associate team/ Training and development of managers and associates/ Visual merchandising adjustments/ Forecasting, adjusting and analyzing business.
ASSISTANT STORE MANAGER
AERIE BY AMERICAN EAGLE OUTFITTERS, LAKE GROVE
08.2009 - 10.2015
- Talent Management/ Visual merchandising management/ Operations management.
Education
Coursework in the following areas Business Administration Business Management Business Mathematics Business Analytics Customer Experience Management Public Speaking and Communications -
SUFFOLK COUNTY COMMUNITY COLLEGE
2010
Skills
- Skills & Abilities
- TALENT
- Recruiting and hiring a diversified staff Training and development of all associates and managers
- Creating and implementing new coaching and training formats to ensure a thoroughly trained and capable staff Responsible for high levels of superb customer service and implementing a constant customer first environment
- Evaluate store sales, payroll and overall business daily, adjusting
- Schedules and staff as needed to accommodate the business
- MERCHANDISING
- Maintaining highly detailed visual standards Understanding, interpreting and communicating floor-set
- Documents for upcoming floor-sets Conducting and managing thorough and detailed floor-sets
- Changing every season Generate and analyze merchandising reports and utilizing the information to
- Make necessary, brand appropriate merchandising changes to maximize presentation and drive sales
- OPERATIONS
- Oversee and manage daily operations to ensure all are completed effectively and efficiently Create and
- Execute short- and long-term business plans to drive positive results and maximize business
- Opportunity Maintain compliance of all policies and procedures, including loss prevention policies and
- Safety standards Preparation and execution of both full service and power partner inventory procedures
- LEADERSHIP
- Operating Procedures and Policies
- Customer Trend Analysis
- Constantly creating high levels of energy and motivation within the workplace
- Consistently aware of business progress and creating the desire to succeed amongst all co-workers Strong ability to connect with others Leading a highly diversified staff to drive positive results Establish and communicate
- Clear expectations and hold store team accountable for achieving high performance standards
- Attendance at the 2022 Global Leadership Summit
- COMMUNICATION
- Conducting corporate and CEO walkthrough of all aspects of stores and the business
- Communicating a full breakdown and analysis of all business results
- Ability to break down business results to fully identify and communicate business wins and opportunities
- Utilizing breakdown an analysis to formulate future business plans
- Sales Records Management
- Interdepartmental Collaboration
- Business Development and Planning
- Operational Efficiency
- KPI Tracking
- Effective Written and Verbal Communication
Additional Information
Extensive leadership training conducted by the CRO of FDE
Reporting directly to CRO of FDE for 1.5 years
Attendance at the 2022 Global Leadership Summit
Timeline
Senior Sales Manager
FDE, LLC D/B/A Ashley Furniture
01.2021 - Current
ASSOCIATE MANAGER
AMERICAN EAGLE OUTFITTERS/AERIE
04.2019 - Current
SELLING MANAGER
AMERICAN EAGLE
10.2018 - 04.2019
MIT/STORE MANAGER
TILLYS WORLD OF JEANS AND TOPS, GARDEN CITY
10.2015 - 10.2018
ASSISTANT STORE MANAGER
AERIE BY AMERICAN EAGLE OUTFITTERS, LAKE GROVE
08.2009 - 10.2015
Coursework in the following areas Business Administration Business Management Business Mathematics Business Analytics Customer Experience Management Public Speaking and Communications -
SUFFOLK COUNTY COMMUNITY COLLEGE
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