Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Hi, I’m

Samantha Jackson

Saint Paul,MN
Samantha Jackson

Summary

Dedicated Affordable Housing Compliance Specialist with over 5 years of experience managing and ensuring adherence to program guidelines and regulatory policies at both state and federal levels. Proficient in utilizing tools such as Microsoft Office Suite, RentCafe, Yardi, and AppFolio to streamline application processing and compliance efforts. Aiming to excel in the role by fostering collaboration, implementing effective policies, and enhancing risk management strategies to support organizational goals. Committed to promoting affordable housing initiatives while maintaining the highest standards of compliance and operational efficiency.

Overview

6
years of professional experience

Work History

Emma Norton Services

Housing Coordinator
01.2023 - Current

Job overview

  • Developed and executed 100+ successful applications for LIHTC opportunities. Navigate real estate rental prospects, both public and private owners. Communicate with agencies to fill vacant units for external and internal properties. Access Yardi to preliminary process applicants on behalf of leasing agents. Compose and audit reports and case notes for tenant files. Precisely prepare legal documentation for tax credit purposes. Manage 8+ applicants through the move-in process and lease signing per month during peak season. Analyze rental marketing strategies for pricing and availability. Negotiate and request compensation for debts. Originate and foster relationships with tenants and agents from diverse populations. Assist with comprehensive annual reviews and inspections. Respond to inquiries regarding application status.

Zions Bancorporation

Mortgage Loan Processor/Lending Construction Servicing
01.2020 - 10.2023

Job overview

  • Analyzed and reported on the performance of vendors and contractors. Accurately updated data to ensure the integrity of operations with business entities. Support team in problem-solving to optimize opportunities to lower risk proactively. Participated and advocated within Cultural competency, Fair Housing Act, DEI training committees. Maintained effective communication with home buyers while following policies and procedures. Performed collaborative tasks via SharePoint, Teams, Live Excel, and Zoom. Manage multiple tasks while prioritizing effectively to meet deadlines.

Education

Walden University
Minneapolis, MN

Master of Science from Public Administration
12-2024

Metropolitan State University

BS from Science
01.2014

Century College

AA from Communications
01.2010

Skills

  • LIHTC
  • Analytics
  • Communication
  • Strategic thinking
  • HUD Tax Reform Act
  • Fair housing regulations

Accomplishments

Publicly recognized by Emma Norton CEO for fulfilling all vacancies throughout company and rehousing multiple single adults and families in a record amount of time within LIHTC and Section 8

Software

Yardi

Microsoft Suite/365

Teams, OneDrive, SharePoint

AppFolio

RentCafe

Encompass

Timeline

Housing Coordinator

Emma Norton Services
01.2023 - Current

Mortgage Loan Processor/Lending Construction Servicing

Zions Bancorporation
01.2020 - 10.2023

Metropolitan State University

BS from Science

Century College

AA from Communications

Walden University

Master of Science from Public Administration
Samantha Jackson