Hi, I’m
Samantha Jackson
Saint Paul,MN
Summary
Dynamic Housing Management Officer with over 5 years of experience managing and executing program guidelines in alignment with state and federal regulatory policies. Proven expertise in leveraging software tools such as Microsoft Office Suite, RentCafe, Yardi, and SharePoint to enhance application processing and meet strict deadlines. Demonstrates a strong commitment to excelling as a regulatory Housing Development Officer through collaboration, meticulous policy adherence, and precise risk management. Adept at fostering robust relationships with stakeholders to drive compliance initiatives and support overarching organizational goals.
Overview
6
years of professional experience
Work History
Emma Norton Services
Housing Coordinator
01.2023 - Current
Job overview
- Developed and executed 100+ successful applications for LIHTC opportunities. Navigate real estate rental prospects, both public and private owners. Communicate with agencies to fill vacant units for external and internal properties. Access Yardi to preliminary process applicants on behalf of leasing agents. Compose and audit reports and case notes for tenant files. Precisely prepare legal documentation for tax credit purposes. Manage 8+ applicants through the move-in process and lease signing per month during peak season. Analyze rental marketing strategies for pricing and availability. Negotiate and request compensation for debts. Originate and foster relationships with tenants and agents from diverse populations. Assist with comprehensive annual reviews and inspections. Respond to inquiries regarding application status.
Zions Bancorporation
Mortgage Loan Processor/Lending Construction Servicing
01.2020 - 10.2023
Job overview
- Analyzed and reported on the performance of vendors and contractors. Accurately updated data to ensure the integrity of operations with business entities. Support team in problem-solving to optimize opportunities to lower risk proactively. Participated and advocated within Cultural competency, Fair Housing Act, DEI training committees. Maintained effective communication with home buyers while following policies and procedures. Performed collaborative tasks via SharePoint, Teams, Live Excel, and Zoom. Manage multiple tasks while prioritizing effectively to meet deadlines.
Education
Walden UniversityMinneapolis, MN
Master of Arts from Public Administration
12-2024
Metropolitan State University
BS from Science
01.2014
Century College
AA from Communications
01.2010
Skills
- LIHTC
- Analytics
- Communication
- Strategic thinking
- HUD Tax Reform Act
- Fair housing regulations
Accomplishments
Publicly recognized by Emma Norton CEO for fulfilling all vacancies throughout company and rehousing multiple single adults and families in a record amount of time within LIHTC and Section 8
Timeline
Housing Coordinator
Emma Norton Services
01.2023 - Current
Mortgage Loan Processor/Lending Construction Servicing
Zions Bancorporation
01.2020 - 10.2023
Metropolitan State University
BS from Science
Century College
AA from Communications
Walden University
Master of Arts from Public Administration