Samantha Jaynes
Clarksville,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cardiographic Technician
Vanderbilt Clarksville Hospital
Clarksville, TN
01.2025 - Current
- Conducted EKG tests to monitor patients' heart activity and identify abnormalities.
- Assisted in the preparation of patients for cardiac diagnostic procedures, ensuring comfort and understanding.
- Documented patient information accurately in electronic health records for continuity of care.
- Assisted physicians in interpreting test results, providing vital insights into patient health status and treatment options.
- Maintained accurate patient records, ensuring all pertinent information was readily accessible to medical professionals.
Phone Representative
T. Rowe Price
Colorado Springs, CO
01.2022 - 08.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Collaborated with team members to streamline call handling processes, improving response times.
- Assisted in training new representatives, fostering a supportive learning environment for staff development.
- Handled difficult situations calmly, utilizing conflict resolution techniques for successful outcomes.
Loss Prevention Specialist
AAFES Exchange
Colorado Springs, CO
03.2021 - 01.2022
- Monitored security systems to identify and prevent theft incidents.
- Conducted investigations into suspicious activities and reported findings for further action.
- Developed effective relationships with Military Police to strengthen community safety initiatives.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
Security Guard
G4S Secure Solutions
Dayton, OH
10.2019 - 10.2020
- Monitored premises to ensure safety and security protocols were consistently upheld.
- Conducted regular patrols, identifying and addressing potential security risks promptly.
- Collaborated with law enforcement to report incidents and ensure swift resolution.
- Maintained accurate logs of daily activities, enhancing transparency in operations.
Telemetry Monitor Technician
Mercy Health Hospital
Springfield, OH
07.2017 - 10.2019
- Monitored patient telemetry data to detect arrhythmias and abnormalities.
- Collaborated with nursing staff to communicate critical changes in patient conditions.
- Utilized advanced cardiac monitoring systems to ensure accurate data reporting.
- Trained new technicians on telemetry equipment and emergency protocols.
Loss Prevention Specialist
Target
Cincinnati, IA
06.2016 - 07.2017
- Collaborated with store management to develop loss prevention strategies and training programs.
- Analyzed inventory discrepancies to enhance accuracy in stock management processes.
- Trained staff on loss prevention protocols, fostering a culture of awareness and accountability.
- Implemented operational improvements that reduced shrinkage rates across multiple departments.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH12-2019
Skills
- Documentation
- Exceptional communicator
- Time management
- Clinical documentation accuracy
- Organizational and multitasking skills
- Electronic records management
Certification
BLS - Basic Life Support
Timeline
Cardiographic Technician
Vanderbilt Clarksville Hospital
01.2025 - Current
Phone Representative
T. Rowe Price
01.2022 - 08.2023
Loss Prevention Specialist
AAFES Exchange
03.2021 - 01.2022
Security Guard
G4S Secure Solutions
10.2019 - 10.2020
Telemetry Monitor Technician
Mercy Health Hospital
07.2017 - 10.2019
Loss Prevention Specialist
Target
06.2016 - 07.2017
Bachelor of Science - Criminal Justice
University of Cincinnati