Microsoft Office 365
Open To Work
Samantha Brooks
Hospitality Management
Dover,PA
“Only the disciplined are truly free, the undisciplined are slaves to their appetites, moods, and passions.”
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
15
15
Years Professional Experience
10
10
Managerial/Leadership Experience
Work Preference
Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Office AdministratorBar ManagerHuman Resources SpecialistEvent CoordinatorWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridLocation: Dover, PA, US
Open to relocation: No
Salary Range
50000/yr - 75000/yrImportant To Me
Career advancementCompany CultureEducation
Associate Of Arts - Business Administration And Management
Work History
Owner / Notary Public
Brooks Authenticators DBA: Pose
Raleigh, NC
11.2023 - Current
- Founded and operate a mobile notary services business delivering on-site and remote support to individuals and small businesses.
- Manage all aspects of operations: scheduling, customer service, bookkeeping, and social media marketing.
- Built reputation for reliability, professionalism, and strong client relationships.
- Utilized CRM software to track customer interactions and optimize communication efforts.
Office Administrator / Bartender
Timeout Tavern
Newport, NC
11.2019 - 10.2023
- Managed daily front- and back-of-house operations, ensuring compliance with HR and government reporting regulations.
- Implemented “Steps of Service” program, resulting in faster service times and improved guest satisfaction.
- Oversaw reservations, seating, and staff scheduling for a high-volume establishment.
- Balanced daily financials, payroll, and inventory management using QuickBooks and Excel.
- Designed and promoted marketing materials across social media, boosting attendance at special events.
Office Administrator
Amp’d Electric
Newport, NC
06.2021 - 09.2022
- Streamlined office operations by creating company standards, procedures, and filing systems.
- Processed payroll, managed HR documentation, and maintained accurate bookkeeping with QuickBooks Online.
- Supported leadership with client communications, contractor scheduling, and website updates.
- Led onboarding efforts for new hires, fostering a smooth transition into company culture and operations.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Bar Manager
K Club – Brandywine Bay Golf & Yacht
Morehead City, NC
07.2018 - 11.2019
- Directed daily service operations for a golf club bar and event venue.
- Planned and executed events (weddings, graduations, tournaments) while ensuring top-tier guest experience.
- Trained and supervised FOH staff, maintaining low ticket times and consistent service quality.
- Designed marketing campaigns (flyers, posters, social media) that increased event bookings.
Bartender
Nacho Hippo Airport (MSE Branded Foods)
Myrtle Beach, SC
01.2017 - 01.2018
Bartender
Key West Grill
Myrtle Beach, SC
01.2015 - 01.2017
Guest Services Representative/Audit
Hilton Garden Inn
Myrtle Beach, SC
01.2015 - 01.2016
Bar Manager
Pandora’s Box Bar & Grill
York, PA
01.2013 - 01.2015
Skills
- Guest experience and relations
- Staff training and mentorship
- Small business operations management
- Financial software and compliance
- Social media marketing
- Human Resources
- Event planning and promotion
- Project estimating
- Schedule management
- Hiring and onboarding
- Records organization and management
- Inventory tracking and management
Software
Quickbooks Desktop
Quickbooks Online
Canva
Jobber
Aloha POS
Clover POS
GoDaddy
Adobe Express
Certification
Certified Notary Public Official commissioned in the State of North Carolina- September 2022
Affiliations
National Notary Association (NNA)
North Carolina Notary Association (NCNA)