Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Languages
Timeline
Samantha Jean Kaye-Toral

Samantha Jean Kaye-Toral

Wildomar,CA

Summary

Empathetic and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lifeguard

Lake Perris
  • Kept watch over swimmers to respond quickly to distress situations.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Collaborated closely with team to identify issues and quickest methods for remediation.

Cashier

Lake Perris
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.

Hostess

Applebee's
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.

Cashier

Urban Parks Concessionaires
03.2017 - Current
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer services.

Youth Support Worker

Oak Grove Center
09.2022 - 12.2023
  • Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
  • Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
  • Empowered youth by fostering a sense of self-worth and confidence, ultimately equipping them for future success.
  • Facilitated personal growth by providing constructive feedback on goals and performance improvement areas.

Education

Bachelor of Arts - Sociology

Central Michigan University, Mount Pleasant, MI
05.2022

Associate of Arts - General Studies

Palomar College, San Marcos, CA
05.2019

Skills

  • Payment processing
  • Work ethic
  • Building Customer Relationships and Loyalty
  • Time Management
  • Emotional Support
  • First Aid CPR AED

Accomplishments

Palomar College

  • Dean's List Honoree [Fall 2018, Spring 2020]
  • Varsity Soccer Team [Captain]
  • MVP [2017, 2018]
  • First-Team All League [2017, 2018]
  • Runner-Up for Player of the Year [2018]

Central Michigan University

  • D1 Women's Soccer Team [2019,2020,2021]
  • Student-Athlete of the Month with 21 Credits in One Semester [October 2020]

Certification

  • CPR Certification 2017-2018

Affiliations

  • Sponsored by Catalina Crunch
  • Sponsored by Uptime Energy
  • Sponsored by H2 Productions
  • Sponsored by Sprter
  • Sponsored by Mantra Labs

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Youth Support Worker - Oak Grove Center
09.2022 - 12.2023
Cashier - Urban Parks Concessionaires
03.2017 - Current
Lifeguard - Lake Perris
Cashier - Lake Perris
Hostess - Applebee's
Central Michigan University - Bachelor of Arts, Sociology
Palomar College - Associate of Arts, General Studies

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Samantha Jean Kaye-Toral