Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Samantha Jefferson

Marana,AZ

Summary

Developed strong organizational and communication skills in fast-paced corporate environment. Proficient in managing schedules, coordinating travel, and handling confidential information. Seeking to transition these skills to new field to contribute to different organizational setting.


Professional hospitality specialist prepared for top-tier service roles. Skilled in delivering exceptional guest experiences with strong emphasis on teamwork and adaptability. Known for reliability, attention to detail, and passion for creating memorable dining experiences. Proficient in high-pressure environments, showcasing excellent communication, problem-solving, and multitasking abilities.


Highly proactive manager with 15 years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Executive Assistant

The Groves Assisted Living Homes
05.2019 - 11.2022
  • Education in HIPPA, and AZDHS for elderly care
  • Payroll and timecard responsibilities
  • Creating menus, shopping and distributing food based on weekly menus and nutritional guidelines
  • Management of staff and intake of new residents
  • Communication between caregivers and medical providers
  • Clerical organization, filing and converting to digital copies, Spending reports and account management

Cashier, Baker, Grocery, Head Cashier/ Manager

Sprouts Farmers Market
01.2016 - 08.2019
  • Memorizing over 100 PLU codes, fast paced scanning and input, knowledge of price changes and sales, customer care and upbeat personality, cash handling
  • Mass production of baked goods, inventory and truck orders, working alone
  • Scheduling, register assignments, cash handling, deposits, opening and closing preparations
  • Stocking and date rotations, fast paced working
  • Sign and price changes, early morning and overnight shifts updating PLU codes

Server/Cook/Dishwasher/Cashier

Coco's Restaurant and Bakery
01.2013 - 03.2016
  • Fast paced diner food service breakfast, lunch and dinner, customer care and order fulfilment
  • In depth knowledge of menu and how food is prepared
  • Multitasking multiple food and drink orders, fast service, upbeat personality under pressure
  • Truck orders and rotation of stock

Food Server/Cocktail Server/Food runner

Anthony's in the Catalinas
09.2008 - 04.2011

Food Server

  • Present the menu, including daily specials, and provide detailed descriptions of dishes and beverages
  • Take and enter orders accurately, ensuring all guest preferences are noted
  • Deliver food and beverages with attention to detail and presentation
  • Anticipate guest needs and provide attentive service throughout their dining experience
  • Handle guest inquiries and feedback with professionalism and courtesy
  • Cocktail Server: Provide exceptional beverage service in an elegant bar or lounge setting
  • Maintain a comprehensive knowledge of the drink menu, including specialty cocktails and pairings
  • Keep the bar area clean, organized, and stocked with supplies
  • Engage with guests, providing recommendations and upselling where appropriate

Food Runner

  • Support the service team by delivering food orders to tables promptly and accurately
  • Ensure that all food presentations align with our high standards of quality
  • Communicate effectively with kitchen staff to coordinate the timing of food deliveries
  • Help prepare dining areas for service and assist with post-service cleanup
  • Strong communication and interpersonal skills
  • Exceptional attention to detail
  • Ability to work effectively in a fast-paced and dynamic environment
  • Team-oriented with a professional demeanor

Education

Diploma -

Canyon Del Oro High School
Oro Valley, AZ
08.2004 - 05.2008

Skills

Executive support

Office management

Interpersonal skills

Event preparation

Food preparation

Customer service management

POS system operation

Complaint resolution

Training and mentoring

Time management

Team leadership

Decision-making

Microsoft Office knowledge

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Executive Assistant

The Groves Assisted Living Homes
05.2019 - 11.2022

Cashier, Baker, Grocery, Head Cashier/ Manager

Sprouts Farmers Market
01.2016 - 08.2019

Server/Cook/Dishwasher/Cashier

Coco's Restaurant and Bakery
01.2013 - 03.2016

Food Server/Cocktail Server/Food runner

Anthony's in the Catalinas
09.2008 - 04.2011

Diploma -

Canyon Del Oro High School
08.2004 - 05.2008
Samantha Jefferson