Samantha Jenks

General Administration Including:

• answering phones
• ordering lunch
• helping employees with various needs

Accounting Administration Including:

• coding invoices
• balancing accounts
• maintaining client job folders/project manuals

• Managing taproom employees, serving and interacting with customers in a busy bar setting efficiently and effectively with great customer care.
• Consulting with managers to organize special events and promotions.
• Building trusted and transparent relationships with employees and customers to exceed expectations.
• Open and close location and monitored shift changes to uphold successful operations.

• Follow detailed instructions to set up and operate machines with accuracy and produce quality products.
• Operate multiple machines simultaneously to meet production requirements.
• Calibrate, test, and adjust machine settings or controls when necessary.

• Built and implemented lesson plans and teaching techniques.
• Uphold classroom routines to support student environments and maintain consistent schedules.
• Keep students on-task with proactive behavior modification and positive reinforcement strategies.

• Trained new servers and familiarized new employees with company culture and collaborated with kitchen staff to coordinate restaurant goals, address product availability issues and other concerns.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Kept register accurate through correct billing, payment processing, and cash management practices.

• Utilized positive communication to encourage team and promote integrity and respect
• Collaborated with other coaches to create and execute game plans.
• Developed game plans, maintaining knowledge of current rules, game procedures, and trends in soccer.