Samantha Jimenez
Odessa
Summary
Detail-oriented and dependable professional with extensive experience in customer service, public assistance support, and administrate operations, supported by a consultative sales background. Demonstrated ability to assess client needs. provide appropriate solutions, accurately process applications, and maintain compliance with established policies and procedures in high-volume environments. Skilled in documentation review, data entry, and professional communication, with a strong commitment to accuracy. organization, and service excellence.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Toyota of Midland
01.2025 - Current
- Provide an exceptional buying experience by understanding customer needs and presenting tailored vehicle options.
- Utilize digital marketing and social media to generate and follow up qualified leads.
- Build long-term client relationships resulting in repeat and referral business.
- Stay informed on Toyota models, financing options and competitive market trends.
- Consistently exceed monthly sales goals and maintain high customer satisfaction ratings
Eligibility Service Clerk II
Texas Health and Human Services
08.2022 - 01.2025
- Assisted clients in completing forms and documentation for benefit applications.
- Organized clients information using databases, spreadsheets, and electronic records.
- Verified income, assets, and household details to determine eligibility for state programs.
- Performed administrative tasks including filling, scheduling and managing correspondence.
- Issued EBT cards and Medicaid forms while maintaining confidentiality and accuracy.
Bank Teller
Marfa National Bank
05.2022 - 08.2022
- Delivered friendly, professional service in a high-volume banking environment.
- Processed deposits, withdrawals, and loan payment accurately and efficiently.
- Balanced cash drawers daily and ensured compliance with bank procedures.
- Maintained accurate records of transactions and prepared routine reports.
Assistant Store Manager
Stripes Convenience Store
09.2021 - 05.2022
- Supervised daily operations and ensured excellent customer service.
- Monitored inventory, managed orders and maintained proper stock levels.
- Handled daily paperwork including invoice, deposits, and financial reports.
- Performed opening and close procedures, balancing tills and registers.
Education
High School Diploma -
Sul Ross State University
Alpine, TXHigh School Diploma -
Marfa Independent School District
Marfa, TX05-2020
Skills
- Eligibility Determination & Benefits Processing
- Application Review, Verification & Documentation Compliance
- Confidential Records Management
- Data Entry, Microsoft Office & Case Management Systems
- Public Assistance Programs & Client Support Services
- Digital Marketing, Social Media Outreach & CRM Tools
- Leads Generation, Follow-Up & Client Retention
- Adaptability & Quick Learning
- Credit application processing & Financing coordination
- Management of Walk-in customers, leads & follow-up communication
Timeline
Sales Consultant
Toyota of Midland
01.2025 - Current
Eligibility Service Clerk II
Texas Health and Human Services
08.2022 - 01.2025
Bank Teller
Marfa National Bank
05.2022 - 08.2022
Assistant Store Manager
Stripes Convenience Store
09.2021 - 05.2022
High School Diploma -
Sul Ross State University
High School Diploma -
Marfa Independent School District