Samantha Johnson
Durham,NC
Summary
Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
HR Partner – HR Generalist I
Amazon
08.2021 - Current
- Provided answers to questions regarding a broad range of Human Resources, Benefits, and Payroll topics for over 800 associates, including Full-Time, Part-Time, and Seasonal employment statuses
- Responded to operational leaders by supporting answers to questions, escalations, and complaints
- Partnered with site leadership to drive site metrics including engagement (95%), attendance, and labor planning week over week
- Reported and reviewed attendance and attrition data for risks and trends and implemented changes to drive higher attendance with lower attrition
- Reported all workplace incidents to the appropriate parties, including taking witness statements and deescalating situations
- Trained Sr
- HRA’s during onboarding process, including campus-hires
- Completed various audits to prevent payroll defects and ensure accuracy of associates time, schedule, and pay
- Focused on completing daily standard of work while tackling network projects.
Assistant Program Manager Intern
Public Safety Management Group, LLC
10.2020 - 01.2021
- Specializes in Rapid Response to COVID Outbreaks, Grant writing and management to deal with COVID and all other homeland security, Emergency Management, and Disaster Preparedness needs
- Aided fire, police, and emergency agencies in securing funds to fight COVID-19
- Assisted in grant writing in order to purchase protective technology
- Worked with the program manager for continual improvement and efficiency
- Developed and implemented ideas for program and company growth.
Premium Services – Attractions Greeter at Volcano Bay
Universal Orlando Resort
05.2018 - 07.2019
- Responsible for providing service and support to both guests and internal partners while maintaining all Premium Services areas.
Education
Bachelor of Science - Human Resource Management
University of Alabama at Birmingham
Birmingham, Alabama05.2021
Skills
- Employee Engagement
- Diversity and Inclusion
- Retention Strategies
- Time Management
- Conflict Resolution
- Policy Implementation
- Management Support
Timeline
HR Partner – HR Generalist I
Amazon
08.2021 - Current
Assistant Program Manager Intern
Public Safety Management Group, LLC
10.2020 - 01.2021
Premium Services – Attractions Greeter at Volcano Bay
Universal Orlando Resort
05.2018 - 07.2019
Bachelor of Science - Human Resource Management
University of Alabama at Birmingham
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