Samantha Johnson
Canton,OH
Summary
I strive to be a very strong team player and do my part to help my team work in a very efficient manner. I strongly follow the saying "if you're early you're on time, if you're on time you're late." This means I work very hard to show up early to prepare for the days tasks. I am willing to stay late and help others if a tasks needs to be completed in a timely manner. I am a mother, therefore I am constantly maintaining a healthy time management schedule and practice patience daily. These are all very strong attributes for any field!
Overview
5
5
years of professional experience
Work History
Grain Handler
Deerfield Ag Services
08.2023 - Current
- Facilitated on-schedule grain deliveries to maintain customer satisfaction.
- Reduced grain loss during transportation by utilizing proper loading and unloading methods.
- Played a role in crafting personalized grain handling approaches that catered to individual client demands.
- Improved workplace safety through regular equipment maintenance and adherence to industry standards.
- Tested the quality of all inbound and outbound grain.
- Maintained a certificate for Agricultural Commodity Tester.
- Maintained conveyors and belts.
- Loaded and unloaded trucks, shipping containers, and trains.
- Maintained a clean, pest-free environment.
- Maintained relationships with farmers and customers.
Customer Service
KALMBACH FEEDS
01.2020 - 04.2023
- Handle inbound calls and emails.
- Managed customer service inquiries independently.
- Contributed to successful project outcomes through teamwork and individual efforts.
- Fast-paced job while requiring job accuracy.
- Managed customer accounts.
- Greeted customers.
- Handled reservations.
- Resolved customer issues.
- Booked appointments for clients.
- I worked in the inbound call center.
- Collected and documented orders.
- Responded to inquiries and issues.
- Responsible for troubleshooting applications.
- Operated the cash register.
- Certified in testing grain (wheat, corn, and soybeans).
Education
Equine science - business
University of Findlay
Findlay, OH05.2018
NA - Sports Medicine
Malone University
Canton, OH05.2016
Skills
- Willing to learn new skills
- Equine Experience
- Account management
- Animal Care, Nutrition, and Safety
- Ability to work efficiently by myself, or in a team setting
- Positive outlook, even in negative situations
Additional Information
I get along with any team, large or small. I am also capable of working alone. I am willing to learn and I am easy to direct. I enjoy learning new things and taking feedback from others. I am always willing to improve upon myself.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Grain Handler
Deerfield Ag Services
08.2023 - Current
Customer Service
KALMBACH FEEDS
01.2020 - 04.2023
Equine science - business
University of Findlay
NA - Sports Medicine
Malone University
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