Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Benitez

Rio Rancho,NM

Summary

Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.

Overview

7
7
years of professional experience

Work History

Key Holder

Seven Clover
03.2024 - Current
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Managed inventory accurately, ensuring stock levels were consistently optimized for sales demands.
  • Maintained inventory count, tracked usage, and documented variances.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Kept tool, material, and equipment inventory updated.
  • Completed inventory counts and organized supplies.

Behavioral Technician

Jumpstart Autism Center
06.2023 - 02.2024
  • Implemented behavior intervention plans and skill acquisition programs to the unique needs and preferences of each client under the supervision of Board-Certified Behavioral Analysis, contributing valuable insights to the development of comprehensive treatment plans.
  • Working in the Intensive Support Center demonstrates exceptional patients, empathy, and rapport-building skills to establish strong connections with clients to create a safe and nurturing therapeutic environment

Team Member

McDonald's
04.2023 - 06.2023
  • Prepared food and beverages according to company standards at a fast-paced restaurant
  • Provided excellent customer service through greeting customers and handling orders efficiently
  • Managed cash transactions accurately and efficiently using the POS system
  • Learned all required tasks quickly to maximize performance.
  • Assisted with inventory counts and stocking of merchandise.

Cashier/Food Preparation

Thai Kitchen
08.2022 - 01.2023
  • Prepared food in accordance with the company's standards and recipes
  • Managed cash register operations, contributing to accurate cash handling.
  • Assisted in restocking shelves, ensuring product availability for customers.
  • Assisted customers with purchases to ensure smooth transactions.

Team Member

Little Caesars
06.2021 - 01.2022
  • Maintained cleanliness and organization of work areas according to health codes
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Assisted with inventory counts and stocking of merchandise.

Cashier

TravelCenters of America
01.2021 - 06.2021
  • Cashier roles also included Cat Weight Scale, Western Union Transactions, and lottery ticket sales
  • Maintained cleanliness and organization of the work area
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Manager

McDonald's
02.2018 - 01.2021
  • Demonstrated strong communication and leadership skills in a team-oriented setting
  • Ensured compliance with food safety regulations and cleanliness standards
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Arts -

Northland Pioneer College
Holbrook, AZ
03.2025

High School Diploma -

Holbrook High School
Holbrook, AZ
05.2017

Skills

  • Effective Leadership
  • Detail Orientation
  • Clear Verbal Communication
  • Skilled in Workflow Optimization
  • Prioritization and Time Management
  • Attention to Detail
  • Simultaneous Task Management
  • Training and mentoring
  • Cash handling accuracy
  • Customer service
  • Store maintenance
  • Inventory monitoring

Languages

English
Native or Bilingual

Timeline

Key Holder

Seven Clover
03.2024 - Current

Behavioral Technician

Jumpstart Autism Center
06.2023 - 02.2024

Team Member

McDonald's
04.2023 - 06.2023

Cashier/Food Preparation

Thai Kitchen
08.2022 - 01.2023

Team Member

Little Caesars
06.2021 - 01.2022

Cashier

TravelCenters of America
01.2021 - 06.2021

Manager

McDonald's
02.2018 - 01.2021

Arts -

Northland Pioneer College

High School Diploma -

Holbrook High School

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Samantha Benitez