Samantha Johnson
Springfield,MO
Summary
Dynamic and detail-oriented professional with extensive experience at Amazon and Goodwill. Proven expertise in inventory management and customer service, enhancing operational efficiency and team collaboration. Recognized for problem-solving abilities and maintaining high standards of safety and organization in fast-paced environments. Committed to delivering exceptional results and improving customer satisfaction.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
10.2024 - 05.2025
- Operated pallet jacks to transport goods efficiently within warehouse environment.
- Assisted in inventory management by accurately scanning and labeling products for tracking.
- Maintained cleanliness and organization of work area to ensure safety compliance and operational efficiency.
- Collaborated with team members to optimize workflow during peak operational hours.
Online Personal Shopper
Walmart
08.2023 - 04.2024
- Maintained up-to-date knowledge of store inventory and promotions.
- Provided personalized shopping recommendations through online platforms.
- Ensured accurate order fulfillment by reviewing customer selections thoroughly.
Warehouse Associate
Amazon
10.2021 - 06.2023
- Operated pallet jacks to efficiently move inventory.
- Maintained cleanliness and organization of warehouse space for optimal workflow.
- Loaded and unloaded shipments while adhering to safety protocols.
- Was part of the Safety Team, went to monthly meetings, and helped our building stay safe.
Assistant Manager
Goodwill
09.2013 - 02.2017
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management processes, including stock replenishment and organization.
- Trained new staff on customer service standards and operational protocols.
- Collaborated with team members to enhance customer experience and resolve issues efficiently.
Education
Working On - General Studies
Ozarks Technical Community College
Springfield, Missouri, MOSkills
- Attention to detail
- Problem-solving
- Team collaboration
- Expert in customer service
Timeline
Warehouse Associate
Amazon
10.2024 - 05.2025
Online Personal Shopper
Walmart
08.2023 - 04.2024
Warehouse Associate
Amazon
10.2021 - 06.2023
Assistant Manager
Goodwill
09.2013 - 02.2017
Working On - General Studies
Ozarks Technical Community College