Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Joi

The Woodlands,TX

Summary

Results-driven leader and master trainer with 7+ years of proven success building high-performing teams, developing talent, and exceeding organizational goals. Recognized as a consistent award winner and delivering measurable impact through strategic initiatives and operational excellence. Skilled at coaching, mentoring, and motivating teams to achieve peak performance. Seeking to lead larger teams, take on greater responsibility, and drive organizational growth while continuing to expand as a strategic leader.

Overview

7
7
years of professional experience

Work History

Learning and Development Leader

Caliber Collision
10.2021 - Current
  • Design and facilitate large-scale leadership development programs that align with company brand and cultural values.
  • Collaborated with department heads to identify skill gaps and develop targeted training solutions.
  • Managed annual training budgets, ensuring cost-effective allocation of resources for maximum impact on employee development.
  • Streamlined onboarding processes for new hires, resulting in reduced time to productivity.

Podcast Operations Manager

Serial Defense Podcast
08.2020 - Current
  • Produce a podcast series that emphasizes storytelling as a brand engagement tool, building audience trust and loyalty.
  • Direct content development and collaborate with the host to craft meaningful narratives consistent with brand voice.
  • Oversee scheduling, logistics, and production details to ensure brand-aligned, high-quality episodes.
  • Conduct research to ensure accuracy and authenticity, reinforcing audience credibility and brand authority.

Brand Marketing Manager

Caliber Collision
05.2019 - 10.2021
  • Conducted consumer research to gain insights into target audiences'' preferences and motivations, informing future campaigns and product development efforts.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
  • Coached team members in techniques necessary to complete job tasks.

Brand Marketing Specialist

Caliber Collision
05.2018 - 05.2019
  • Coordinated community events and fundraisers designed to strengthen brand presence and build local awareness.
  • Handled event details—from logistics to vendor coordination—to ensure an exceptional experience for the attendees that reflected brand identity and values.
  • Built strategic partnerships with community leaders and vendors to expand brand reach and resonance.
  • Led cross-regional campaigns that increased awareness and created consistent brand experiences across multiple markets.

Education

Bachelor of Arts - Fashion Design

Art Institute of Houston
Houston, TX
03.2017

Skills

  • Communications & Content Development
  • Team Leadership & Coaching
  • Project & Campaign Management
  • Public Speaking & Presentation
  • Attention to Detail
  • Relationship Building
  • Volunteer Engagement
  • E-learning development
  • Coaching and mentoring
  • Training facilitation
  • Organizational development
  • Course development

Accomplishments

  • Deans list (2017)
  • Newcomer of the year award (2018)
  • Teammate of the Quarter (4th 2021)
  • Revamped Caliber Collisions onboarding process used across all business lines (35,000+ employees)

Timeline

Learning and Development Leader

Caliber Collision
10.2021 - Current

Podcast Operations Manager

Serial Defense Podcast
08.2020 - Current

Brand Marketing Manager

Caliber Collision
05.2019 - 10.2021

Brand Marketing Specialist

Caliber Collision
05.2018 - 05.2019

Bachelor of Arts - Fashion Design

Art Institute of Houston

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