Samantha Jones
Alliance
Summary
Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Marcs
10.2022 - Current
- Assisted in daily operations to ensure smooth store functionality.
- Supported inventory management and restocking processes to maintain product availability.
- Collaborated with team members to enhance customer service experiences.
- Learned and utilized point-of-sale systems for efficient transaction processing.
- Participated in training sessions to develop product knowledge and sales techniques.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored store cleanliness and organization to create a welcoming environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
High School Diploma -
Marlington
Alliance, OH06-1999
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Customer relations
- Team building and leadership
- Store opening and closing
- Employee scheduling
- Hiring and training
Timeline
Assistant Store Manager
Marcs
10.2022 - Current
High School Diploma -
Marlington
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