Samantha Jowske
Flat Rock,Michigan
Summary
Detail-oriented janitor with extensive experience in cleaning procedures, inventory management, and customer service. Committed to maintaining high standards of cleanliness and ensuring customer satisfaction. Dedicated professional with strong skills in customer service and team collaboration. Proven ability to manage cleaning operations and inventory effectively while ensuring compliance with health and safety regulations. Aiming to enhance cleanliness and satisfaction in a dynamic environment. Proficient in maintaining cleanliness and safety standards across various environments. Known for excellent communication and time management skills, contributing to high levels of customer satisfaction and efficient operations. Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done. Hardworking Custodian equipped with expert knowledge of cleaning equipment, products, and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Janitor
Dustbusters Cleaning Service
Flat Rock, Michigan
01.2014 - Current
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Managed waste disposal in accordance with company policies and procedures
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Followed safety protocols when handling hazardous materials or operating heavy machinery
- Conducted regular inspections to ensure all areas were clean, organized, and free from hazards
- Maintained a high level of professionalism while interacting with employees, visitors, and clients
- Developed efficient systems for tracking inventory levels of janitorial supplies
Bar Manager/Bartender/Server
10 Pins of Trenton
Trenton, MICHIGAN
01.2021 - 12.2025
- Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste
- Developed strong relationships with suppliers to negotiate favorable pricing for alcoholic beverages and bar supplies
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations at all times
- Collaborated with kitchen staff to create food pairing recommendations for customers, enhancing overall dining experience
- Provided outstanding customer service by promptly greeting guests, taking accurate orders, and delivering drinks in a timely manner
- Effectively handled cash transactions using POS system while maintaining accuracy in balancing cash drawer at the end of each shift
- Resolved guest complaints or concerns promptly and professionally to ensure high levels of satisfaction were maintained
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Collaborated with bartenders to prepare garnishes and ingredients for cocktails, ensuring efficient workflow during busy shifts
- Assisted in training new servers on menu knowledge, service standards, and POS system operation
- Implemented strategies to improve efficiency in serving multiple tables simultaneously during peak hours
- Maintained inventory levels of bar supplies such as glassware, napkins, straws, etc., notifying management when reordering was necessary
Veterinary Assistant
Taylor Veterinary Clinic
Taylor, Michigan
01.2018 - 10.2023
- Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests
- Provided compassionate care to animals by monitoring their health and behavior, ensuring their comfort and well-being
- Prepared examination rooms and surgical areas by sterilizing equipment, organizing supplies, and maintaining cleanliness
- Handled patient admissions and discharges efficiently, obtaining necessary information from pet owners and updating records accurately
- Aided in restraining animals during examinations or treatments to ensure the safety of both the animal and veterinary staff
- Maintained inventory of medical supplies and placed orders when necessary to ensure availability for veterinary procedures
- Cared for hospitalized animals by providing feeding assistance, administering medications as prescribed
- Lifted heavy animals safely using proper lifting techniques without causing any harm to myself or the animal being handled
- Maintained a clean work environment by sanitizing cages regularly along with cleaning floors and other surfaces daily
- Inventoried pharmaceuticals regularly checking expiration dates making sure all drugs were within acceptable limits
- Assisted in surgery preparation by shaving and disinfecting surgical sites, ensuring a sterile environment
- Managed appointment scheduling system efficiently, optimizing veterinarian's time and minimizing wait times for clients
- Aided in radiographic procedures by positioning animals correctly and operating X-ray equipment under veterinarian supervision
- Demonstrated strong organizational skills by maintaining accurate patient records, updating information as necessary
- Administered medications orally or topically according to veterinarian instructions while ensuring correct dosages were given
- Maintained cleanliness of surgical instruments through proper sterilization techniques following industry standards
- Greeted clients warmly upon arrival at the clinic while maintaining professionalism throughout all interactions with them
- Demonstrated excellent teamwork skills by collaborating effectively with other veterinary assistants and staff members
Education
High School Diploma -
Trenton High School
Trenton, MI06-2013
Skills
- Cleaning procedures
- Hazardous material handling
- Inventory management
- Maintenance protocols
- Sanitization techniques
- Customer service
- Veterinary assistance
- Patient care standards
- Problem solving
- Team collaboration
- Time management
- Excellent communication skills
- Bathroom sanitation
- Restroom care
- Window cleaning
Timeline
Bar Manager/Bartender/Server
10 Pins of Trenton
01.2021 - 12.2025
Veterinary Assistant
Taylor Veterinary Clinic
01.2018 - 10.2023
Janitor
Dustbusters Cleaning Service
01.2014 - Current
High School Diploma -
Trenton High School