Samantha Joyce

Directs, trains and schedules team members while meeting customer needs in a steady work environment. Managed bi-weekly payroll, as well as executing invoices for fleet accounts each month.

Performed receptionist duties two weeks out of the year for the Spring and Fall Furniture Market in High Point, NC. Tasks included:

• Greeting customers warmly and professionally at the front desk.
• Assisting with customer inquiries regarding products and services offered.
• Directing clients to the proper sales representative in their region.

Performed management duties such as leadership, scheduling and planning.

Developed technical knowledge and communication skills while providing hands-on customer service, enhancing customer satisfaction.