Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Jurado

Perris,CA

Summary

Dynamic retail professional with extensive experience at Bath and Body Works, excelling in customer service and suggestive selling. Proven ability to build rapport and assess customer needs, leading to increased sales. Fluent in Spanish, skilled in cash handling and stock replenishment, consistently creating inviting shopping environments. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Mango
06.2025 - 07.2025
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.

Work Study Office Assistant

Fullerton College
03.2025 - 06.2025
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Collaborated with staff members to guarantee students received best possible customer service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Supported staff on special assignments and ad hoc projects.
  • Edited and proofread documents for accuracy and completeness.

Retail Sales Associate

Bath and Body Works, Limited Brands
10.2024 - 01.2025
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Seasonal Worker

Kohls Department Store
08.2023 - 11.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations.

Education

High School Diploma -

Orange Vista High School
Perris, CA
05-2023

Skills

  • Department reset
  • Backroom organization
  • Relationship building
  • Customer needs assessment
  • Interpersonal and written communication
  • Suggestive selling
  • Cash handling
  • Rapport development
  • Sales expertise
  • Stock replenishment
  • Customer service
  • FLUENT IN SPANISH
  • Friendly and outgoing
  • Product knowledge
  • Retail store operations
  • Shelf stocking

Timeline

Retail Sales Associate

Mango
06.2025 - 07.2025

Work Study Office Assistant

Fullerton College
03.2025 - 06.2025

Retail Sales Associate

Bath and Body Works, Limited Brands
10.2024 - 01.2025

Seasonal Worker

Kohls Department Store
08.2023 - 11.2023

High School Diploma -

Orange Vista High School

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