Samantha Kamal
Columbia,MD
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recruiter & Student Life Coordinator
University of Maryland, College Park
08.2021
- Fostered partnerships with community colleges, actively participating in transfer fairs and hosting informational sessions both online and on campus for the University of Maryland's information science program, facilitating seamless student transfers and program awareness
- Proactively reached out to local IT companies in the vicinity of Universities at Shady Grove Campus, establishing partnerships to provide students with opportunities to practice interview skills, gain networking experience, and more
- Maintained strict confidentiality while handling sensitive student information, including personal mental health concerns, low academic GPAs, domestic/family issues, and drug abuse, ensuring students' privacy and providing a supportive and non-judgmental environment for assistance.
Assistant Project Manager
Leonardo DRS
06.2023 - 11.2023
- Assisted PM in maintaining project schedules, work breakdown structures (WBS), and project status reports for clients
- Orchestrated and coordinated travel logistics and communication channels between the engineering department, operations department, fieldwork representatives, and project managers, ensuring seamless collaboration and efficient project execution
- Managed billable and unbillable hours records and documentation for 30-35 engineers, ensuring precise tracking of project hours for audit, reporting, and client monthly status reports
- Utilized CostPoint software for ordering materials, tracking order progress, managing associated costs, and maintaining detailed records, ensuring precise financial tracking.
Business Analyst
Educe Group Inc
- 05.2023
- Collaborated with 5 analysts to update project requirements and scope for fintech clients
- Utilized JIRA bug tracking system to address software defects, resulting in a 25% reduction in product downtime
- Spearheaded the development of a novel testing protocol in the TEST and UAT environments, mandating users to report bugs or draft stories for meticulous review by testers prior to ticket submission, thereby optimizing the testing structure
- Collaborated with clients to enhance their understanding of UAT testing by creating user-friendly, step-by-step testing tutorials and easily comprehensible written documentation, facilitating a smoother testing process
- Authored comprehensive quarterly release notes detailing newly introduced software features and enhancements, providing valuable insights to users and stakeholders regarding the software's continuous improvement.
Undergraduate Teaching Assistant
University of Maryland, College Park
01.2021 - 12.2021
- Managed logistics and course coordination for INST311: Information Organization and INST 366: Privacy, Security, and Ethics in Big Data, overseeing the education of 30-35 students
- Additionally, assumed the role of the instructor during instances when the professor was unavailable, ensuring the continuity of the learning process
- Facilitated in-depth student learning by providing supplemental explanations for materials
- Installed accountability and excellence through communicating expectations by grading student coursework.
Information Science Student Ambassador
University of Maryland, College Park
05.2021 - 08.2021
- Utilized ActiveCampaign to create and publish monthly newsletters
- Managed social media accounts promoting the academic program
- Utilized Microsoft Project to plan and schedule student ambassador events and activities
- Collaborated with the student ambassador team to allocate tasks and track progress using Microsoft Project.
Junior Business Analyst
Virginian Suites
01.2019 - 11.2020
- Organized and analyzed marketing and customer data through CRM system
- Maximized revenues and occupancy with advanced rate management through OPERA.
Front Desk Agent
The Westin Baltimore Washington Airport – BWI
04.2017 - 05.2018
- Mastered overall front office-related tasks including but not related to revenue generation, PBX, and accounting
- Led all aspects of the lifestyle service delivery starting from setting the defined environment, travel plans for guests, and comp services administration to delivering approachable service through established ethos.
Education
Bachelor of Science in Information Science -
University of Maryland, College Park
Master of Information Management - undefined
University of Maryland, College Park
Skills
MySQL
C
Java
Leadership
Communication
User Story Creation
Budgeting
Project Scheduling
Customer Service
Billing
Social Media Management
Certification
Certified ScrumMaster (CSM)
Extracurricular Activities
Founder, Information Science Student Association, 08/01/21
Timeline
Assistant Project Manager
Leonardo DRS
06.2023 - 11.2023
Recruiter & Student Life Coordinator
University of Maryland, College Park
08.2021
Information Science Student Ambassador
University of Maryland, College Park
05.2021 - 08.2021
Undergraduate Teaching Assistant
University of Maryland, College Park
01.2021 - 12.2021
Junior Business Analyst
Virginian Suites
01.2019 - 11.2020
Front Desk Agent
The Westin Baltimore Washington Airport – BWI
04.2017 - 05.2018
Business Analyst
Educe Group Inc
- 05.2023
Bachelor of Science in Information Science -
University of Maryland, College Park
Master of Information Management - undefined
University of Maryland, College Park