Samantha Kane

• Assisted with patient transfer and ambulation.
• Assisted patients in daily activities, promoting their independence and dignity.
• Kept accurate records of patients' care, condition, and progress.
• Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.

• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Demonstrated adaptability by caring for a diverse range of patients with varying needs.
• Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.

Caring for my sick mom until she passed away in December 2021

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

• Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
• Documented patient information and care activities in electronic health record.