SAMANTHA KARELY MEDELLIN
Laredo Dodge
Laredo,TX
1
Language
8
years of professional experience
Customer-oriented professional with over five years in front-desk operations and retail. Manages high-volume customer interactions and financial transactions with accuracy. Skilled in scheduling and administrative support, ensuring efficient daily operations. Collaborative team player focused on delivering results and adapting to evolving needs.
Work History
Receptionist
3 Years 5 Months- Managed front-desk operations, greeting and directing customers to enhance visitor experience. Maintained security procedures and monitored visitor access logs to ensure a safe environment. Operate multi-line phone systems, routing calls efficiently to appropriate departments. Supported administrative tasks to facilitate seamless daily operations.
- 8hrs daily
- Greeted and assisted customers, ensuring a positive first impression of dealership environment.
- Managed incoming calls and directed inquiries to appropriate departments for efficient service delivery.
- Scheduled appointments for service and sales, optimizing workflow and customer satisfaction.
Cashier
9 Months- Processed cash and card transactions accurately and efficiently, ensuring customer satisfaction. Balanced cash drawers at beginning and end of shifts, maintaining financial accountability. Delivered attentive customer service, promoting additional products and enhancing customer experience. Maintained a clean and organized workspace.
- 8hrs daily
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Cashier
5 Months- Assisted customers with purchases and promptly resolved inquiries to enhance shopping experience. Monitored self-checkout systems, addressing technical and payment issues to ensure smooth transactions. Reconciled cash drawers and investigated discrepancies to maintain accurate financial records.
- 8hrs daily
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
Customer Service Cashier
1 Year 2 Months- Provided exceptional customer service in high-pressure environment, enhancing guest satisfaction. Managed ticket and concession sales with precision, ensuring accurate transactions. Partnered with team members to create memorable guest interactions.
- 8hrs daily
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
Box & Mail
8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma
Skills
Attention to Detail
File Organization
Multitasking
Verbal and written communication
Active Listening
Customer service management
Time Management
Team Collaboration
Organizational skills
Time management
LANGUAGES
Bilingual Communication (English & Spanish)
Timeline
Receptionist
Laredo Dodge
02.2023 - 07.2026Read More
Cashier
Taco Tote
05.2022 - 02.2023Read More
Cashier
Family Dollar
06.2021 - 11.2021Read More
Customer Service Cashier
Cinemark
12.2018 - 02.2020Read More
Box & Mail
Cashiers
09.2018 - 05.2019Read More
Lyndon B. Johnson High School
High School Diploma
Read More