Samantha Katz
Scarsdale,NY
Overview
9
9
years of professional experience
Work History
Senior Project Manager
Northwell Health
Westchester, NY
05.2023 - Current
- Create region-wide patient experience initiative across 70 ambulatory sites, standardizing metrics and improving clinic wait times
- Implement strategies for enhanced physician access through Zocdoc integration and scheduling optimization, improving patient appointment availability.
- Led end-to-end physician onboarding transformation, liaising among operations, clinical leadership, and provider enrollment to streamline processes.
- Manage allergy and orthopedic practices, ensuring efficient workflows and delivery of high-quality care.
- Developed Westchester Melanoma & Skin Cancer Program by establishing a multidisciplinary care model and aligning key stakeholders.
- Analyze referral data to identify cross-specialty patterns and optimize network utilization.
- Designed a FTE and time-study survey that identified role utilization inefficiencies and standardized staffing models.
Project Manager
Northwell Health
Westchester, NY
06.2021 - 05.2023
- Led monthly regional meetings with clinical and administrative leadership, providing updates on quality metrics, financial performance, operational initiatives, and strategic priorities
- Designed and implemented a SharePoint-based referral guide to streamline the direct scheduling process
- Developed standardized New Hire Orientation program for Westchester employees, ensuring consistent onboarding experience and smoother integration into organizational culture
- Designed and deployed physician feedback surveys using REDCap and analyzed results to generate actionable recommendations
Senior Associate, Finance & Operations
Northwell Health
New Hyde Park, NY
07.2018 - 07.2019
- Managed financial operations, driving revenue projections, expense analysis, and staffing assessments to support strategic planning.
- Created and maintained productivity dashboards in Microsoft Access to monitor physician volume, RVUs, and patient access metrics, enhancing operational visibility.
- Developed comprehensive business plans to facilitate physician recruitment, program development, and site expansion across cancer services.
- Conducted a process improvement study presented at ASCO Quality Care Symposium, targeting reduced emergency department visits for chemotherapy patients.
Associate
Northwell Health
New Hyde Park, NY
07.2017 - 07.2018
- Analyzed Press Ganey patient experience metrics, identifying actionable trends to enhance patient satisfaction.
- Conducted detailed exam room utilization analyses to standardize management processes, improving interdepartmental efficiency.
- Generated demographic and diagnostic reports to uncover key trends, informing strategic decision-making for leadership.
Education
MHA - Health Administration
Columbia Mailman School of Public Health
New York, NY05-2021
Bachelor of Arts - Psychology
Barnard College
New York, NY05-2017
Timeline
Senior Project Manager
Northwell Health
05.2023 - Current
Project Manager
Northwell Health
06.2021 - 05.2023
Senior Associate, Finance & Operations
Northwell Health
07.2018 - 07.2019
Associate
Northwell Health
07.2017 - 07.2018
MHA - Health Administration
Columbia Mailman School of Public Health
Bachelor of Arts - Psychology
Barnard College