Samantha Kenney
Hebron,ME
Summary
Detail-oriented professional skilled in time management and customer engagement. Proven ability to exceed customer expectations through creative problem-solving and teamwork, ready to deliver exceptional service and support operational efficiency.
Overview
11
11
years of professional experience
Work History
PSS
Andwell Home Health
Auburn, Maine
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
PSS
Bay Square at Yarmouth
Yarmouth, Maine
02.2020 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
PSS
Woodlands Senior Living Of Lewiston
Lewiston, Maine
01.2019 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Residential House Cleaner
The Cleaning Authority
Freeport, Maine
02.2015 - 04.2018
- Cleaned residential properties using eco-friendly products and effective techniques.
- Organized cleaning supplies and equipment for optimal efficiency during service.
- Followed detailed cleaning checklists to ensure thoroughness and consistency.
- Trained new team members on cleaning procedures and safety protocols.
- Managed time effectively to complete multiple jobs within scheduled hours.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
- Notified management of any necessary repairs or replacements.
Education
High School Diploma -
Freeport High School
Freeport, ME06-2015
Skills
- Attention to detail
- Communication skills
- Excellent communication
- Friendly, positive attitude
- Organizational skills
- Dependable and responsible
Timeline
PSS
Andwell Home Health
11.2024 - Current
PSS
Bay Square at Yarmouth
02.2020 - 10.2023
PSS
Woodlands Senior Living Of Lewiston
01.2019 - 03.2020
Residential House Cleaner
The Cleaning Authority
02.2015 - 04.2018
High School Diploma -
Freeport High School