Samantha Kilbane
Westlake,OH
Summary
Accomplished Account Manager with a proven track record at Sky Cafe, US, adept in project management and employee relations. Expertise in enhancing HR policies compliance. Spearheaded initiatives improving process efficiency, demonstrating a keen ability to manage complex tasks. Successful in task prioritization, audit support and payroll administration. Familiar with operating on demanding schedules and maintaining financial controls with little oversight.
Overview
3
3
years of professional experience
Work History
Accounts Receivable/ Title Clerk
Premier Truck Sales and Rentals
Valley View, OH
10.2024 - 12.2024
- Exchanged title-related information with realtors and lending personnel.
- Processed applications for new titles, transfers and duplicate titles.
- Handled payments from customers for taxes, registration fees.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
- Responsible for entering customer payments into the accounting software system.
Office Administrator
ReMedics, LLC
Westlake, OH
10.2023 - 05.2024
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Account Manager
Sky Cafe, US
Cleveland, OH
09.2021 - 05.2023
- Established strong relationships with decision-makers and influencers within client organizations.
- Maintained and updated employee records, including salaries, deductions, garnishments, bonuses, and benefits.
- Processed payroll for over 50 employees in a timely manner.
- Coordinated charters for most NFL, NBA, and MLB teams, while maintaining inventory for each team.
- Actively participated in brainstorming sessions aimed at improving efficiency of existing processes.
Education
High School Diploma -
North Olmsted High School
North Olmsted, OH06-2012
Skills
- Title processing
- Records evaluation
- Legal compliance
- File management
- Employee relations
- HR policies compliance
- Bookkeeping
- Project management
Accomplishments
In June of 2019, I received the Commitment and Accountability Award for outstanding performance beyond job accountabilities. As a newer employee, I stayed late to learn new processes, worked multiple Saturdays, and had late nights in order to get other teams backlog down, while supporting my own team. Also, with the absence of my Supervisor on PTO – I noticed my peer was worried about a process and I took it upon myself to reach out to other supervisors in other offices to collaborate and guide to ensure everything went smoothly with rolling out a new software.
Timeline
Accounts Receivable/ Title Clerk
Premier Truck Sales and Rentals
10.2024 - 12.2024
Office Administrator
ReMedics, LLC
10.2023 - 05.2024
Account Manager
Sky Cafe, US
09.2021 - 05.2023
High School Diploma -
North Olmsted High School
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