Samantha Kingsfield
Irvine,CA
Summary
Exceptional retail experience. Grasps company's store and goals. adapts to shifting seasonal needs, demands and priorities. Communicates recommendations to customers, and provides feedback to management. Effective teamwork, customer and sales skills simultaneously. Always uses good judgment when performing duties.
Overview
5
5
years of professional experience
Work History
Cosmetic Beauty Advisor
Tom Ford Nordstrom
Newport Beach
03.2023 - Current
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns. Continued the relationship after, inviting them to future events and sales.
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management. Last year we succeeded the goal becoming #1 trending door in all of North America.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
Manager/Key Holder
Sinfulious Body Care
San Diego
03.2019 - 07.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Handmade cosmetics including fragrances, hair care, and body care.
Intern
Plenty International
Dana Point, CA
04.2021 - 09.2021
- Answered incoming telephone calls, took down messages and provided information.
- Interacted with artists professionally by phone, email or in-person to provide and directed to desired staff members.
- Collaborated in professional team of Non Profit.
- Contributed to content creation for company website.
Sales Associate, Cashier, Inventory
Bath And Body Works
Lincoln City And Newport Beach, OR, CA
11.2020 - 03.2021
- Restocked, arranged and organized merchandise in front to drive product sales.
- Helped customers complete purchases, locate items and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed weekly sale price changes.
- Assisted customers by answering questions and fulfilling requests.
- Replenished and relocated merchandise on and off sales floor.
Education
High School Diploma -
Creekside High School
06.2020
Skills
- Sales
- Customer Service
- Professional demeanor
- Professional Makeup Artist
- Visual Art/Creativity
- Impeccable telephone etiquette
- Teamwork
- Superb eye for detail
- Compassion
Timeline
Cosmetic Beauty Advisor
Tom Ford Nordstrom
03.2023 - Current
Intern
Plenty International
04.2021 - 09.2021
Sales Associate, Cashier, Inventory
Bath And Body Works
11.2020 - 03.2021
Manager/Key Holder
Sinfulious Body Care
03.2019 - 07.2022
High School Diploma -
Creekside High School