Samantha Kingsfield
Irvine,CA
Summary
With a track record of exceptional retail experience, consistently delivering luxury service to customers. Building strong relationships to create a loyal customer base. Dedication to meeting and exceeding company sales goals has been a driving force behind success in the industry.
Overview
4
4
years of professional experience
Work History
Counter Manager Balmain Beauty
Neiman Marcus
Newport Beach, CA
08.2024 - Current
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing exceptional service and product knowledge.
Cosmetic Beauty Advisor
Tom Ford Nordstrom
Newport Beach
03.2023 - Current
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Achieved monthly sales goals by consistently meeting and exceeding personal targets set by management. Last year we succeeded the goal becoming #1 trending door in all of North America.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Assisted colleagues during busy periods or when additional support was required to uphold high standards of service quality across all team interactions.
Manager/Key Holder
Sinfulious Body Care
San Diego
05.2021 - 01.2023
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Handmade cosmetics including fragrances, hair care, and body care.
Intern
Plenty International
Dana Point, CA
04.2021 - 09.2021
- Answered incoming telephone calls, took down messages and provided information.
- Interacted with artists professionally by phone, email or in-person to provide and directed to desired staff members.
- Collaborated in professional team of Non Profit.
- Contributed to content creation for company website.
Sales Associate, Cashier, Inventory
Bath And Body Works
Lincoln City And Newport Beach, OR, CA
11.2020 - 03.2021
- Restocked, arranged and organized merchandise in front to drive product sales.
- Helped customers complete purchases, locate items and join reward programs.
- Volunteered for extra shifts during holidays and other busy times.
Education
High School Diploma -
Creekside High School
Irvine, CA06.2020
Skills
- Effective Sales Skills
- Professional Luxury Makeup Artist
- Excellent Customer Service
- Proper Telephone Etiquette
- Creative Artistry
- Teamwork
Timeline
Counter Manager Balmain Beauty
Neiman Marcus
08.2024 - Current
Cosmetic Beauty Advisor
Tom Ford Nordstrom
03.2023 - Current
Manager/Key Holder
Sinfulious Body Care
05.2021 - 01.2023
Intern
Plenty International
04.2021 - 09.2021
Sales Associate, Cashier, Inventory
Bath And Body Works
11.2020 - 03.2021
High School Diploma -
Creekside High School