SAMANTHA KLEMETSRUD
BREMERTON,Washington
Summary
Dedicated and adaptable team player committed to supporting the success of the business by taking on any task. Possesses strong organizational and communication abilities. Experienced chef skilled in working in challenging environments, with a creative flair for baking and decorating. Known for winning customers over with innovative designs and consistently delivering high-quality cakes, cookies, and other delicious desserts. Thrives in fast-paced environments with tight deadlines and demanding standards. Demonstrates a strong dedication to customer service, effective time management, and staying up-to-date with industry trends. A problem-solver who excels at troubleshooting and building successful solutions. Exceptional verbal and written communicator with a proven track record of cultivating positive relationships and exceeding goals.
Overview
18
18
years of professional experience
Work History
Baker and Decorator
Nostalgia House Bakery
06.2024 - 10.2024
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated cash registers and processed payments accurately.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Managed display cases to verify freshness and attractiveness of products.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Baker
Blackbird Bakery & Eatery
02.2024 - 06.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Cleaned and maintained kitchen equipment and oven.
- Determined baking times for various items.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Prepared dough for variety of pastries, cakes and breads.
Kitchen Manager and chef
Metz
05.2014 - 12.2015
- Identified areas of improvement in food waste and employee workflows to optimize budget controls
- Helped front-of-house team members promptly resolve customer complaints
- Interacted with guests to obtain feedback on product and service quality
- Cross-trained employees to support successful ongoing daily operations
- Trained and guided sous chef and general kitchen staff
- Communicated well with wait staff and front of house
- Modified standard recipes to accommodate customer allergies and dietary restrictions
- Supported inventory control, documenting waste tracking, supply use and product shortages
Cook
High 5's Bar
03.2012 - 12.2013
- Promoted team efficiency by using downtime to restock supplies and clean surfaces, equipment, and floors
- Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders
- Readied ingredients in advance to expedite on-demand orders and recipes
- Cross-trained to fill in for absent team members and cover kitchen needs
- Collaborated with restaurant staff to meet food service demands during peak periods
- Handled rushes and used slow periods to clean, prep ingredients and restock supplies
- Maintained thorough understanding of ingredients and preparation of menu items
Chef
Pizza Chicago
06.2010 - 03.2011
- Developed recipes for restaurant menu, selecting ingredients with target customer base in mind
- Managed food, labor and operating costs with stringent food cost analysis and forecasting
- Delegated tasks to kitchen staff to improve order flow
- Prepared menu items to suit unique preferences and win patron loyalty
- Worked diligently to meet deadlines in high-volume culinary environment
- Coordinated work during both peak and off-peak hours to expertly handle customer and operational needs
- Prepared for expected days' business by making fresh dough each morning
- Protected customers and met health code requirements with frequent equipment, cooler and freezer cleaning
- Achieved even cooking inside brick oven with prompt rotation of pizzas and bread
Pastry Chef
Chelsea's Kitchen
04.2007 - 04.2008
- Served discerning customers with innovative pastries using top ingredients, creativity and skill
- Oversaw pastry presentation, portion control and serving temperatures
- Enhanced pastry offerings by developing new recipes and attractive presentations
- Enforced compliance with company recipes and quality standards
- Supervised daily production and distribution of pastries, desserts and baked goods
- Developed signature recipes and strong marketing plans for a new bakery
- Verified appropriate quantity of each product based on established production needs
- Prepared ingredients for each upcoming day's production schedule
- Decorated layers and added finishing touches to complement cake and pastries
Education
Baking and Pastry -
Scottsdale Culinary Institute
Scottsdale, Arizona03.2007
Skills
- Inventory Management
- Menu and Recipe Development
- Order Accuracy
- BOH Operations
- Ordering Supplies
- Attention to Detail
- Multitasking and Organization
- Customer Service
- Dessert and Food Preparation
- Restaurant Experience
- Cake and Pastry Decoration
- Active Learning
- Ingredient Preparation
- Reliable and Responsible
- Baking
- Team Player
- Food Safety and Sanitation
- Verbal and written communication
Timeline
Baker and Decorator
Nostalgia House Bakery
06.2024 - 10.2024
Baker
Blackbird Bakery & Eatery
02.2024 - 06.2024
Kitchen Manager and chef
Metz
05.2014 - 12.2015
Cook
High 5's Bar
03.2012 - 12.2013
Chef
Pizza Chicago
06.2010 - 03.2011
Pastry Chef
Chelsea's Kitchen
04.2007 - 04.2008
Baking and Pastry -
Scottsdale Culinary Institute
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