Samantha Klenczar
Walled Lake,MI
Summary
Currently an undergraduate student at Michigan State University pursuing a degree in Human Biology within the College of Natural Science. Committed to pursuing a career as a Physician Assistant, focusing on acquiring the knowledge and skills necessary to succeed in the healthcare field.
Overview
7
7
years of professional experience
Work History
Student Volunteer
UM Health-Sparrow Hospital
Lansing, MI
01.2026 - Current
- Assisted healthcare professionals in patient care and comfort initiatives.
- Supported staff in managing patient intake and discharge processes.
- Organized medical closets to insure all supplies was stocked
Restaurant Hostess
Zerbos Bistro & Market
Commerce, MI
05.2025 - Current
- Welcomed and seated guests, ensuring a positive start to their dining experience.
- Managed reservation system, while optimizing the speed of table turnover and minimizing wait times for guests.
- Communicated with kitchen staff to ensure food delivery was on time and effective coordination between departments.
- Managed high-pressured situations by multi-tasking effectively while maintaining a professional and composed attitude.
- Trained new host staff on customer service standards and restaurant procedures to maintain a high-level of consistency.
Sales Associate
Garage Clothing Store
Novi, MI
07.2024 - 01.2025
- Computed purchases by receiving and processed cash or credit payment.
- Organized racks and shelves to maintain the stores visual appeal, engagement with customers, and promote specific merchandise.
- Managaed customer needs to provide assistance and information on products
- Developed promotional strategies to increase sales volume
Front Desk Receptionists
NT Nails & Spa
Commerce Township, MI
12.2023 - 03.2024
- Responsible for overseeing the front desk by greeting customers, booking appointments, and answering phone calls.
- Cleaned the salon, specifically wiping down tables, seats, countertops, etc.
- Collaborated with co-workers to ensure high standards of customer service were met consistently.
- Performed inventory checks on nail care products, tools, and other supplies as needed.
- Resolved customer complaints in a professional manner.
Hostess
Kickstand Brewery Co
Commerce, MI
05.2022 - 08.2023
- Greeted customers with a welcoming demeanor
- Efficiently manage take out orders, and organize the restaurant to ensure it ran smoothly in fast-paced situations
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Verified reservations while minimizing customer wait times to improve the flow of seating arrangements
Soccer Coach
CW3 Soccer Association
Commerce, MI
05.2019 - 07.2022
- Mentored my own team consisting of children from the age range of 4-8 years old
- Teach soccer skills by demonstrating agility movements and organizing activities to practice these skills
- Coached my team in early morning games while simultaneously being a referee.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI05-2028
High School Diploma -
Walled Lake Central High School
Walled Lake, MI06-2024
Skills
- Organization
- Customer service
- Efficient
- Optimistic
- Hard-Working
- Team collaboration
- Social interaction
Timeline
Student Volunteer
UM Health-Sparrow Hospital
01.2026 - Current
Restaurant Hostess
Zerbos Bistro & Market
05.2025 - Current
Sales Associate
Garage Clothing Store
07.2024 - 01.2025
Front Desk Receptionists
NT Nails & Spa
12.2023 - 03.2024
Hostess
Kickstand Brewery Co
05.2022 - 08.2023
Soccer Coach
CW3 Soccer Association
05.2019 - 07.2022
Bachelor of Science - Human Biology
Michigan State University
High School Diploma -
Walled Lake Central High School