Summary
Overview
Work History
Education
Skills
Paraprofessional Experience
Training
Volunteer Experience
Certification
Timeline
Generic
Samantha Klinger

Samantha Klinger

New Berlin,WI

Summary

Experienced behavioral health leader with over 15 years of proven success in the delivery and implementation of high-quality, evidence-based behavioral health treatment. I am firmly committed to the belief that every individual deserves access to care and possesses the capacity to embark on their journey towards wellness. This passion drives my dedication to ensuring accessibility to care for all. Recognizing the crucial role of exceptional teams in delivering excellent patient care, I prioritize the teaching, coaching, and training of individuals to enhance both individual and team skills. Additionally, I excel in operational excellence, adept at leveraging teams and data to drive tangible results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Director of Continuous Improvement

Rogers Behavioral Health
Oconomowoc, WI
12.2022 - Current
  • Evaluated current operations and performance metrics to formulate infrastructure and business tools to deploy 2024-2028 strategy.
  • Executive coaching to the use to the Rogers Operating Model (Lean based system for process improvement, project management, quality, and leadership development)

Director of Continuous Improvement

Rogers Behavioral Health
Oconomowoc, WI
04.2018 - 12.2022
  • Led Lean implementation initiatives
  • Expanded improvement efforts across 8 value streams, 3 workstreams, and introduced a National Tiered huddle system
  • Implemented leadership training programs
  • Achieved $4.9 million in hard and soft benefits in 2021
  • Supported implementation of Covid-19 pandemic response efforts, ensuring minimal impact on clinical care through rapid implementation of telehealth services and safety procedures

Deployment Leader

Rogers Behavioral Health
Oconomowoc, WI
05.2016 - 04.2018
  • Coached and trained frontline staff and leadership on lean principles
  • Facilitated Rapid Improvement Events (RIE) and Projects
  • Collaborated with Chief Clinical Officer (CCO) and Chief Medical Officer (CMO) to implement best practices in depression treatment, resulting in improved patient outcomes and patient satisfaction while maintaining budget neutrality

Clinical Services Manager, Lincoln Center

Rogers Behavioral Health
West Allis, WI
04.2015 - 05.2016
  • Developed and maintained clinical programming to meet the needs of clients and the community.
  • Provided training, guidance, and supervision to clinical staff members.
  • Managed the day-to-day operations and budget of the clinic.
  • Ensured compliance with state and Joint Commission Standards.

Coordinator, West Allis and Oconomowoc PHP and IOP

Rogers Behavioral Health
West Allis, WI
11.2014 - 04.2015
  • Provided clinical and administrative oversight of Mental Health, PTSD, AODA, Eating Disorder, Dual, and OCD programs
  • Assured compliance with regulations through audit and training processes,
  • Provided clinical supervision to staff
  • Provided clinical care in emergencies. Direct report to support Clinical Services Manager

Social Worker

Rogers Behavioral Health
West Allis , WI
05.2008 - 11.2014
  • Inpatient Social Worker May 2008 - October 2011 and Dual Diagnosis Primary Therapists from October 2011 - November 2014
  • Conducted assessments, treatment planning, family therapy, and group therapy sessions
  • Provided field instruction for master's level social work students
  • utilized Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), psycho-education, motivational interviewing and family therapy.
  • Strong advocate in patients access to community services

Education

Masters of Social Work -

University of Wisconsin Milwaukee
05.2008

Bachelors of Social Work -

University of Wisconsin Green Bay
08.2005

Skills

  • Highly Collaborative leader
  • Strategic Planning
  • Data Interpretation
  • Performance improvement
  • Program development
  • Innovation and Creativity
  • Project Management
  • Operations Management
  • Team leadership, training, and development
  • Behavioral health clinician

Paraprofessional Experience

  • UWM College Drinking Study, Project Assessor, 09/01/07, 05/01/08, University of Wisconsin, 2400 E. Harford Enderis Hall 982, Milwaukee, WI, 53211
  • International Social Work Antigua; Proyecto Linguistico Francisco Marroquin, 3 week Spanish Language School. Nuestros Ahijados, Program that provides education, health, and community development services to those in poverty.

Training

  • Shingo Operational Excellence - Discover Excellence
  • Behavioral Tech DBT training
  • Leadership Development Series - University of Wisconsin Green Bay
  • Substance Abuse Certificate Program Madison, WI.

Volunteer Experience

Parent Teacher Organization president for 475 student elementary school and parent representative for New Berlin School district mental health initiatives.

Certification

Licensed Clinical Social Worker

Clinical Substance Abuse Counselor

Certificate in Trauma Counseling

Certificate in Applied Gerontology

Timeline

Executive Director of Continuous Improvement

Rogers Behavioral Health
12.2022 - Current

Director of Continuous Improvement

Rogers Behavioral Health
04.2018 - 12.2022

Deployment Leader

Rogers Behavioral Health
05.2016 - 04.2018

Clinical Services Manager, Lincoln Center

Rogers Behavioral Health
04.2015 - 05.2016

Coordinator, West Allis and Oconomowoc PHP and IOP

Rogers Behavioral Health
11.2014 - 04.2015

Social Worker

Rogers Behavioral Health
05.2008 - 11.2014

Masters of Social Work -

University of Wisconsin Milwaukee

Bachelors of Social Work -

University of Wisconsin Green Bay

Similar Profiles

CREATE PROFILE
Samantha Klinger