SAMANTHA KOHLS
Rochester,NY
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
Work History
Sales Administrator
Pace Windows & Doors
05.2023 - Current
- Set sale appointments for the sale representatives
- Answer incoming sale calls
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recorded accurate and efficient records in customer database.
- Kept detailed records of daily activities through online customer database.
IC COORDINATOR
LASERSHIP INC
- 04.2023
- Maintain a google spreadsheet with daily leads that are received by craigslist and indeed
- Calling each leads daily to explain the responsibilities as an Independent Contractor and explain rates and routes
- As well as completing an interview setting with the lead
- Fill out and review full contracts and other needed documents; than uploading them into the portal to get them set for an MVR, background check and results of their drug test
- Collecting expired documents to make sure that the portals of the Independent Contractors are green and up to date
- Dispatch Independent Contractors to route of the day
- Create memos for the general and operations mangers when needed
- Maintaining the health and safety board weekly and monthly
- Running and reporting the reports for office depot and DHL daily
- Communicate effectively with customers and sellers when they call in
- Keeping an organized filing system as well as an organized computer filing system of all previous, current, and in process Independent Contractors.
TEAM LEAD
EEP QUALITY CONTROL
03.2019
- Visual inspection of various objects to make sure there is no defects or imperfections
- Load various kits into packaging, seal packaging and create pallet/s of finished kits
- Manage a shift with ~13 employees in a 27,000 square foot building with responsibilities including but not limited to: making a schedule daily, placing correct employees at stations that will best suit their work styles, inputting daily numbers into Excel, inputting daily hours and making sure weekly hours get to Payroll, creating shippers daily, enforcing company policies, communicating effectively with customer, training new employees, helping with the interview process, and communicating effectively with the main building and owners if maintenance issues were to arise.
TEMP EMPLOYEE MISC.
REMEDY STAFFING
04.2018 - 03.2019
- Worked in various positions and places depending on what the company needed.
Education
ACCOUNTING -
BRYANT & STRATTON COLLEGE 2
01.2018
CULINARY ARTS -
BOCES2WEMOCO
01.2009
REGENTS DIPLOMIA -
GATES CHILI HIGH SCHOOL
01.2009
Skills
- Good communication and presentation skills
- Highly motivated
- Flexibility and adaptability to work in any and all environments
- Great team player
- Positive attitude
- Willingness to accept any challenge irrespective of its complexity
- Proficient with MS word, Excel, Office, and Power Point
- Adobe Acrobat
- Outlook
- Technical Support
- Cash Handling
- Documentation and Reporting
Personal Qualities
- Hard worker
- Willingness to learn new things
- Disciplined & great etiquette
- Positive thinker
- Problem solving skills
- Adaptability
- Collaboration
- Strong work ethic
- Time Management
- Critical Thinking
- Commitment to confidentiality
- Organization Skills
Timeline
Sales Administrator
Pace Windows & Doors
05.2023 - Current
TEAM LEAD
EEP QUALITY CONTROL
03.2019
TEMP EMPLOYEE MISC.
REMEDY STAFFING
04.2018 - 03.2019
IC COORDINATOR
LASERSHIP INC
- 04.2023
ACCOUNTING -
BRYANT & STRATTON COLLEGE 2
CULINARY ARTS -
BOCES2WEMOCO
REGENTS DIPLOMIA -
GATES CHILI HIGH SCHOOL
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