Samantha Kronenwetter
Saint Marys,PA
Summary
Dynamic and result-driven professional with a strong background in advertising and sales at Saint Marys Daily Press. Proven ability to build rapport and enhance customer satisfaction, while effectively managing transactions and promoting products. Skilled in problem-solving and teamwork, consistently achieving sales goals and maintaining high-quality standards.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Classifieds/Sales Associate
Saint Marys Daily Press
12.2024 - Current
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems for efficient service delivery.
- Maintained store appearance through organization and merchandising of products.
- Developed knowledge of product features and benefits to provide informed recommendations.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Supported promotional events by setting up displays and engaging with customers effectively.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Performed cash, card, and check transactions to complete customer purchases.
Secondary Operator
Contact Technologies
12.2016 - 01.2020
- Operated and maintained machinery to ensure optimal performance and safety standards.
- Collaborated with team members to streamline production processes, enhancing workflow efficiency.
- Conducted quality inspections on products, identifying defects and ensuring compliance with specifications.
- Assisted in training new operators on equipment usage and safety protocols for improved team effectiveness.
- Monitored production metrics and reported discrepancies to management for timely resolution of issues.
- Developed standard operating procedures for machinery operation, contributing to enhanced consistency in output quality.
- Enhanced product quality by monitoring machine performance and making necessary adjustments.
- Completed production orders accurately and efficiently while adhering to specifications and quality standards.
- Operated various machines proficiently, demonstrating versatility and adaptability within the role of Secondary Operator.
- Assisted with the implementation of new production methods, resulting in more efficient operations overall.
- Kept detailed records of all completed work orders, ensuring accurate documentation was maintained at all times.
- Supported continuous improvement initiatives by providing feedback and suggestions for process enhancements.
- Followed safety protocols while operating machinery.
- Adhered to instructions from supervisors and engineers onsite.
Handpacker/CNC Operator
American Axle (Formerly Metaldyne)
06.2013 - 07.2016
- Packaged automotive components according to quality standards and specifications.
- Conducted quality inspections of packaged products for defects or discrepancies.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Optimized workspace organization to improve accessibility of packing supplies and tools.
- Demonstrated adaptability when faced with unexpected changes such as machinery breakdowns or last-minute order modifications, still achieving target completion times consistently.
- Conducted quality checks on packed goods to uphold company standards.
- Maintained clean and safe work environment, complying with health and safety regulations.
- Assembled boxes, cartons and containers to package items.
- Inspected items for defects and damage.
- Cleaned and maintained production area and equipment.
- Loaded and unloaded items from production line.
- Sorted and stacked finished items.
- Counted items to verify accuracy of orders.
- Re-packaged damaged or incorrectly packaged items.
- Loaded items onto conveyor belts and pallets.
- Labeled containers, container tags or products.
- Sealed containers and packages with glue, tape or other materials.
- Secured items for storage or shipment.
- Utilized adhesive labels and other materials to package items.
- Weighed packaged items to calculate total weight.
- Recorded product, packaging and order information on specified forms.
- Operated CNC machines to produce precision components per specifications.
- Monitored production processes, ensuring adherence to safety and quality standards.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Developed and maintained documentation for operational procedures and machine settings.
- Implemented quality control checks to ensure compliance with production standards and specifications.
- Reduced machine downtime by performing routine maintenance, cleaning, and calibration on a regular basis.
- Maintained accurate records of all completed jobs, tracking progress throughout the production cycle to ensure timely delivery to customers.
- Properly loaded and unloaded materials in and out of machines.
- Seamlessly transitioned between various CNC machine types, demonstrating adaptability and versatility as an operator.
- Adhered to strict quality control standards by using precision measuring tools such as micrometers or calipers during the inspection process of finished products.
- Moved finished work to correct staging area for disposition.
- Performed accurate [Type] tool changes and offsets.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Improved production efficiency by adjusting and maintaining CNC machinery for optimal performance.
- Maximized equipment lifespan through diligent upkeep and preventative maintenance measures resulting in fewer breakdowns.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Inspected finished parts by checking for defects to meet quality standards.
- Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
- Inspected parts to meet customer specifications and quality standards.
- Ran multiple CNC machines simultaneously to increase production capacity.
- Completed manual adjustments and tooling changes in absence of automatic programming.
- Adjusted machine settings to achieve desired results and meet customer specifications.
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Operated CNC machines to produce components with tight tolerances.
Education
High School Diploma -
Saint Marys Area Highschool
Saint Marys, PA06-2004
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Flexible schedule
- Verbal/written communication
- Professional demeanor
- Building rapport
- Policy and procedure adherence
- Cold calling
- Friendly and outgoing
- Verbal and written communication
- Task prioritization
- Hospitality and accommodation
- Positive and professional
- Excellent communication skills
- Calm demeanor
- Contact follow-up
- Works well in a group setting
- Works well individually
- Computer skills
- Can type 65 words/minute
Accomplishments
Received my Class B CNC Certification at American Axle (Formerly known as Metaldyne)
Received an "ICE" award at Contact Technologies Inc. for being an employee who could produce the most "981's" in a shift
Recognized for my advertising/sales skills at the Saint Marys Daily Press
Certification
- Certified Nurses Aide, Pinecrest Manor, 2006 - 2011
- Former Kennel Manager at the Elk County Humane Society 2011 - 2012
- Class B CNC Operator 2014-2016
- Classified/Sales Rep 2024 - Present
Timeline
Classifieds/Sales Associate
Saint Marys Daily Press
12.2024 - Current
Secondary Operator
Contact Technologies
12.2016 - 01.2020
Handpacker/CNC Operator
American Axle (Formerly Metaldyne)
06.2013 - 07.2016
High School Diploma -
Saint Marys Area Highschool