Samantha Kropacek
Cape Coral,Florida
Summary
- JOB OBJECTIVE:
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, and attention to detail.
Overview
5
5
years of professional experience
Work History
Salon Manager/Front Desk Services
PINQUE NAIL BAR
04.2023 - Current
- Greet clients and visitors in a friendly and professional manner
- Able to handle customers while providing high standards of efficiency, accuracy and consistency
- Help maintaining workplace security by checking people in and ensuring their needs are met during the entire process
- Handles incoming calls on a multi-line phone system
- Provide administrative support to executive staff, nightly deposit, organizing cash tip
- Maintain lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
Barista/Server
CAFÉ YOU
04.2022 - 04.2023
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked
- Prepare tables by setting up linens, silverware and glasses
- Created coffee orders, and cleaned and maintained espresso machines, coffee grinders, and blenders
- Organized private and publicly hosted events with direction with management
- Efficiently and accurately processed customer check-out including cash, check, and credit cards
Salon Manager/Front Desk Services
ESTERRA SPA & SALON
03.2019 - 01.2022
- Managed multiple locations as required by owner
- Greet clients and visitors in a friendly and professional manner
- Able to handle customers while providing high standards of efficiency, accuracy and consistency
- Retrieve and count cash receipts from the business day
- Prepare the deposit
- Store cash in a secure location until it is deposited
- Deliver deposit to bank or designated deposit drop location
- Help maintaining workplace security by checking people in and ensuring their needs are met during the entire process
- Handles incoming calls on a multi-line phone system
- Provide administrative support to executive staff, nightly deposit, organizing cash tip
- Maintain lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
- Oversee facility management, technical issues, and various other responsibilities delegated by the owner
Office Assistant
ABC SUPPLY CO
11.2018 - 02.2019
- Managed records and filed accordingly
- Data entry for customer billing after completion of service
- Responsible for timecard submission and payroll for over 30 employes
- General office daily operations, including invoicing, copying, printing, and faxing
Education
High School Diploma -
Ida Baker High School
Cape Coral, FL05.2017
Some College (No Degree) -
Florida Southwestern State College
Fort Myers, FLSkills
- SKILLS
- Attentiveness
- Decision-Making
- Communication
- Stamina
- Customer Service
- Cultural Sensitivity
- Confidence
- Safety Awareness
- Microsoft Office
- SquarePOS
- AS400POS
Timeline
Salon Manager/Front Desk Services
PINQUE NAIL BAR
04.2023 - Current
Barista/Server
CAFÉ YOU
04.2022 - 04.2023
Salon Manager/Front Desk Services
ESTERRA SPA & SALON
03.2019 - 01.2022
Office Assistant
ABC SUPPLY CO
11.2018 - 02.2019
High School Diploma -
Ida Baker High School
Some College (No Degree) -
Florida Southwestern State College
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