Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Kruse

San Antonio

Summary

Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Line Operator

Mission Pharmacal
08.2024 - 04.2025
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to 50 pounds.
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Collaborated with team members to achieve daily production targets and consistently meet deadlines.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
  • Followed best manufacturing practices for operation of production equipment.
  • Adjusted machine feed and speed to correct machine malfunctions.

Assistant Supervisor

SeaWorld
03.2024 - 08.2024
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set overall vision and provided team leadership.

Park Quality Ambassador

SeaWorld
07.2023 - 03.2024
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.

Title Clerk

North Park Lincoln at Dominion
04.2022 - 04.2023
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Calculated and remitted state sales tax, service, and other charges.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.
  • Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.

Education

Associate of Science - General Studies

Northwest Vista College
San Antonio, TX

High School Diploma -

Earl Warren High School
San Antonio, TX
05-2016

Skills

  • Workplace safety
  • Computer skills
  • Assembly line experience
  • Strong work ethic
  • Good communication
  • Attention to detail
  • Employee performance management
  • Title processing
  • File management
  • Accuracy and precision
  • Deadline management
  • Multitasking Abilities

Timeline

Line Operator

Mission Pharmacal
08.2024 - 04.2025

Assistant Supervisor

SeaWorld
03.2024 - 08.2024

Park Quality Ambassador

SeaWorld
07.2023 - 03.2024

Title Clerk

North Park Lincoln at Dominion
04.2022 - 04.2023

Associate of Science - General Studies

Northwest Vista College

High School Diploma -

Earl Warren High School

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