Samantha Ladd
Indianapolis,IN
Summary
Experienced Custodian skilled in cleaning, safety compliance, and equipment maintenance. Trained staff in cleaning protocols while supporting event setups. Knowledgeable in health codes and standards, with a strong understanding of hazardous materials. Proven ability to enhance facility maintenance and maintain sanitary environments.
Overview
15
15
years of professional experience
Work History
Custodian
Perry Township Schools
Indianapolis, Indiana
05.2021 - Current
- Maintained cleanliness and sanitation of classrooms and common areas to support a healthy learning environment.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Used cleaning equipment and tools to support efficient surface care.
- Ensured compliance with safety regulations during cleaning tasks.
- Collaborated with staff to address cleaning needs and concerns promptly.
- Conducted routine inspections to identify maintenance or repair needs.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Restocked restroom and classroom supplies on a regular basis.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Developed efficient storage system for custodial items, improving workflow and ensuring timely availability of necessary supplies.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Contributed to special custodial projects to support overall cleanliness and organization.
- Setting up chairs and tables for events taking place in the building's common areas. Organizing supplies for upcoming events.
- Managed building key and access card inventory to maintain security protocols.
- Checked and stocked inventory throughout the facility to meet expected demands.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Responded promptly to emergency situations like flooding or spills, effectively minimizing potential damage and ensuring safety.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Ensured that all equipment was properly stored after use.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Conducted landscaping and litter removal to ensure well-kept outdoor areas.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Discarded cardboard boxes and trash in compactors and balers.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Adhering strictly to health and safety regulations while performing duties.
- Kept business entrances clean, tidy and professional in appearance.
- Kept business entrances clean, tidy and professional in appearance.
Custodian
Nishida Services
Indianapolis, Indiana
07.2019 - 08.2020
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Replenished supplies in restrooms regularly.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Collaborated with staff to address cleaning needs and concerns promptly.
- Conducted routine inspections to identify maintenance or repair needs.
- Ensured compliance with safety regulations during cleaning tasks.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Supported special projects for custodial care tasks.
- Adhering strictly to health and safety regulations while performing duties.
- Eliminated waste materials including cardboard boxes and trash to maintain a tidy environment.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Custodian
Kimco Facilities
Indianapolis, Indiana
03.2017 - 06.2019
- Operated cleaning equipment and tools for efficient surface maintenance.
- Replenished supplies in restrooms and classrooms regularly.
- Collaborated with staff to address cleaning needs and concerns promptly.
- Ensured compliance with safety regulations during cleaning tasks.
- Trained new custodial staff on procedures and best practices effectively.
- Conducted routine inspections to identify maintenance or repair needs.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Supported special custodial care projects initiated by supervisors.
- Adhering strictly to health and safety regulations while performing duties.
- Checked and stocked inventory throughout the facility to meet expected demands.
- Discarded cardboard boxes and trash in compactors and balers.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Promoted sustainability by recycling materials in accordance with company policy and local disposal regulations.
- Maintained grounds through landscaping tasks and removed litter to maintain grounds.
- Ensured that all equipment was properly stored after use.
- Ensured building floors were clean and tidy by sweeping, mopping or vacuuming.
- Maintained restroom cleanliness through regular cleaning and restocking.
- Kept business entrances clean, tidy and professional in appearance.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Followed company uniform, performance and security policies with every job.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing the area.
- Notified managers of repair needs or additions to building operating systems.
Shift Leader
Arbys Resturant
Indianapolis, Indiana
04.2013 - 07.2016
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new employees in food safety and customer service standards.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Managed inventory levels and placed orders for necessary supplies.
- Enforced cleanliness and sanitation standards in food preparation areas.
- Assisted in resolving customer complaints to enhance satisfaction.
- Implemented operational procedures to improve workflow and service speed.
- Monitored staff performance and provided constructive feedback regularly.
- Maintained an organized work environment by delegating tasks to staff.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Ensured orders met quality standards prior to serving for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
- Ensured staff were properly trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure that proper sanitation standards were met at all times.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Uphold company standards and compliance requirements for operations.
- Upheld company standards and compliance requirements for operations.
- Adhered to all health code regulations while preparing food items for customers.
- Adhered to all health code regulations while preparing food items for customers.
Customer Service Cashier
Sears Roebuck
Greenwood, IN
10.2012 - 07.2013
- Handled cash, credit, and gift card payments efficiently during peak hours.
- Processed customer transactions accurately using point-of-sale systems.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Processed credit card, EBT, and gift certificate payments accurately to ensure seamless transactions.
- Assisted customers with inquiries and resolved issues promptly.
- Resolved customer complaints in a professional manner.
- Maintained clean and organized checkout areas for a pleasant shopping experience.
- Educated customers on promotional offers and store policies to enhance the shopping experience.
- Informed customers of in-store promotions or pricing specials.
- Informed customers about product pricing and answered questions about products and services available in the store.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Collaborated with team members to ensure smooth operations during busy periods.
- Verified and organized cash drawers at end of each shift to maintain financial accuracy. at the end of each shift.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
Crew Trainer
McDonald's
Indianapolis, Indiana
10.2011 - 06.2012
- Trained new crew members on food preparation and safety procedures, ensuring compliance with health regulations.
- Instructed new team members on correct procedures for operations.
- Monitored crew member performance in the field, offering constructive feedback to enhance skills.
- Provided constructive feedback and one-on-one coaching to employees.
- Ensured that all safety protocols were followed during training sessions.
- Fostered a positive work environment by promoting teamwork and collaboration.
- Delivered exceptional customer service by addressing inquiries and concerns.
- Collaborated with management to develop strategies that elevated customer service standards.
- Coordinated with management to maintain inventory levels and stock supplies.
- Documented performance, safety, and customer service needs to improve operations.
Education
High School Diploma -
The Excel Center
Indianapolis, IN09-2026
Skills
- Cleaning proficiency
- Floor maintenance
- Restroom cleaning
- Floor care equipment
- Custodial machine operation
- Window cleaning
- Sanitation techniques
- Janitorial procedures
- Waste management
- Inventory management
- Equipment maintenance
- Safety compliance
- Safe chemical disposal
- Cleaning protocols
- Time management
- Event support
- Setup and teardown
- Exterior maintenance
- Facilities maintenance
- Problem resolution
- Team collaboration
- Team member training
- Multitasking and organization
- Work prioritization
- Attention to detail
- Physical stamina
- Work independently
- Effective communication
- Excellent communication skills
- Waste disposal
- Window cleaning
- Floor cleaning and buffing
- Cleaning and equipment cleaning
- Cleaning protocols
- Sanitation practices
- Equipment cleaning
- Physical stamina
- Sanitation practices
Accomplishments
- Custodian of the Year, school year 22-23 Perry Township Schools
Timeline
Custodian
Perry Township Schools
05.2021 - Current
Custodian
Nishida Services
07.2019 - 08.2020
Custodian
Kimco Facilities
03.2017 - 06.2019
Shift Leader
Arbys Resturant
04.2013 - 07.2016
Customer Service Cashier
Sears Roebuck
10.2012 - 07.2013
Crew Trainer
McDonald's
10.2011 - 06.2012
High School Diploma -
The Excel Center