Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Successful at managing multiple priorities with a positive attitude. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Compliance Specialist
Protective Industrial Products, Inc.
06.2025 - Current
Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
Performed quality reviews to uncover workflow and communication issues.
Stayed current with latest changes to applicable regulatory standards and company procedures.
Developed improvement and corrective action plans to bring operations in line with requirements.
Helped create training programs to handle system-wide issues and maintain compliance.
Developed risk assessment models to identify potential compliance risks.
Assisted with development of compliance objectives and strategies.
Evaluated and monitored supplier and partner relationships to support compliance.
Maintained up-to-date knowledge of applicable laws and regulations.
Kept informed regarding pending industry changes, trends or best practices.
Identified gaps in existing compliance processes and recommended updates.
Maintained composure in stressful situations, confrontations, interviews and records searches.
Developed and implemented corrective action plans for non-compliance issues.
Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
CSS-Account Management
Barrett Distribution
03.2018 - 06.2025
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Applied effective time management techniques to meet tight deadlines.
Demonstrated leadership skills in managing projects from concept to completion.
Organized and detail-oriented with a strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Excellent communication skills, both verbal and written.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Veterinary Technician
Getwell Animal Hospital
02.2007 - 03.2018
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Triaged incoming patients to determine treatment needs and urgency of care.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Collected patient biopsies and blood samples for laboratory analysis.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Restrained animals to protect veterinarians from potential harm.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Administer medications, vaccines and treatments as instructed by veterinarian.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Educated clients on nutrition, preventive health and other animal care.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Performed dental cleanings using ultrasonic scaler.
Prepared, sterilized and maintained medical instruments and equipment.
Performed fecal examinations, urinalysis and bloodwork.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Education
Associate of Applied Science - Veterinary Science
Penn Foster Career School
Scranton, PA
05-2007
Skills
Investigation techniques
Compliance
Information secur
Paperless environments
Corrective action plans
Compliance protocols
Research proficiency
Documentation skills
Operations support
Investigations expertise
Reporting skills
Interests
Offering time and support to shelters for the homeless, women, and animals
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Music
Photography
Volunteering at community kitchens and food-related charities
Mindfulness Practices
Volunteering at local animal shelters and rescue organizations