Samantha LaForge
Hernando,FL
Summary
Dynamic owner/operator with a strong work ethic and a proven track record at LaForge Painting. Expert in customer service, consistently achieving high client satisfaction. Skilled in developing accurate project estimates and maintaining quality control, pays close attention to detail, fostering long-term relationships through exceptional service and attention to detail.
Overview
2027
2027
years of professional experience
Work History
Owner/Operator
LaForge Painting
Inverness, FL
01.2018 - Current
- Managed daily operations, ensuring timely project completion and client satisfaction.
- Trained and supervised team members on painting techniques and safety protocols.
- Developed detailed project estimates and budgets for residential and commercial clients.
- Implemented quality control measures to enhance overall service delivery standards.
- Established strong vendor relationships to secure high-quality materials at competitive prices.
- Conducted regular site inspections to ensure compliance with safety regulations and project specifications.
- Resolved customer concerns promptly, fostering long-term client relationships and repeat business.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Detailer/cashier
Auto Shine Car Wash
Savannah, GA
09.1997 - 01.2022
- Cleaned and detailed vehicles to ensure high-quality service standards.
- Operated pressure washing equipment for efficient exterior cleaning of cars.
- Maintained inventory of cleaning supplies to support daily operations.
- Assisted in training new staff on detailing techniques and safety protocols.
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Cosmetologist
Rofflers
Savannah, GA
2006 - 2018
- Provided personalized consultations to assess client needs and preferences.
- Performed a range of hair services including cutting, coloring, and styling.
- Maintained cleanliness and organization of workstations and tools for optimal efficiency.
- Educated clients on proper hair care techniques and product recommendations.
- Stayed updated on industry trends and techniques through continuous education and training sessions.
- Developed strong client relationships, fostering repeat business through exceptional service quality.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
Education
Master Cosmetologist - Cosmetology
The Academy By Horst & Company
Savannah, GA01-2006
GED - Basic
Richarld Aronald
Savannah, GA1999
Skills
- Strong work ethic
- Dependable and reliable
- Customer service
- Customer-oriented
- Materials transport
- Accurate record keeping
Timeline
Owner/Operator
LaForge Painting
01.2018 - Current
Detailer/cashier
Auto Shine Car Wash
09.1997 - 01.2022
Cosmetologist
Rofflers
2006 - 2018
Master Cosmetologist - Cosmetology
The Academy By Horst & Company
GED - Basic
Richarld Aronald