Living with my boys
Sherlin Langlois
Denham Springs,LA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Knowledgeable Accountant with solid background in managing billing departments. Successfully led teams to streamline billing processes and enhance accuracy. Demonstrated efficiency in problem-solving and facilitating seamless communication within department.
Experienced with overseeing billing operations and ensuring compliance with financial regulations. Utilizes effective leadership to enhance team performance and billing accuracy. Track record of implementing process improvements and fostering collaborative work environment.
Overview
13
13
years of professional experience
Work History
Billing Department
Custom Security Systems
03.2022 - 04.2025
- We assist customers with making monthly payments, residential and commercial.
- We also ensure all commercial accounts are setup accordingly with P.O.'s and preferences.
- Customers with post cards when signed up we make sure that they are entitled with free monitoring for the assigned months.
- We also help customers by phone when they are in need of assistance making payments online or by phone.
- On new jobs we create the accounts and check each bracket to make sure all information given is accurate.
- When customers are in need to disconnect services we gather all necessary paperwork to proceed and answer any questions they may have.
- We handle high volume calls with multiline phones daily to insure that all customers are provided with service.
Warehouse Assistant
All Star Chevy
06.2019 - 03.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Associate
Winn Dixie
07.2012 - 06.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
High School Diploma -
05-2008
Skills
- Fast Learning
- Computer Literate
- Detailed
- Problem solving
- Cash flow management
- Payment processing
- Invoice management
- Revenue recognition
- Credit control
- Collections experience
- Debt collection
- Claims processing
- Invoice processing
- Staff training
- Team direction
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Employee of the year through effectively helping with customers, as well as maintain to be available to fellow co workers when needed.
Timeline
Billing Department - Custom Security Systems
03.2022 - 04.2025
Warehouse Assistant - All Star Chevy
06.2019 - 03.2022
Associate - Winn Dixie
07.2012 - 06.2019
Mason County - High School Diploma,
Employment - Current
Custom Security Systems, Billing Department, We assist customers with making monthly payments, residential and commercial. We also ensure all commercial accounts are setup accordingly with P.O.'s and preferences. Customers with post cards when signed up we make sure that they are entitled with free monitoring for the assigned months. We also help customers by phone when they are in need of assistance making payments online or by phone. On new jobs we create the accounts and check each bracket to make sure all information given is accurate. When customers are in need to disconnect services we gather all necessary paperwork to proceed and answer any questions they may have.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Personal Information
Title: HR/Accounting
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$45000/yr - $100000/yrImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionHealthcare benefits401k match4-day work weekInterests
Mud riding
Fishing
Shopping at Hobby Lobby
Decorating
Similar Profiles
Tyler ZeerTyler Zeer
Alarm Tech at Telus Custom Security Systems / previously Prices AlarmsAlarm Tech at Telus Custom Security Systems / previously Prices Alarms
Roy NorumRoy Norum
Guard Manager at Curtis Elite Security Ltd/Telus Custom SecurityGuard Manager at Curtis Elite Security Ltd/Telus Custom Security
Dylan WikDylan Wik
Operator at Custom Windows SystemsOperator at Custom Windows Systems
Ronald RhotoRonald Rhoto
Heavy Equipment Operator / Lead Oiler at ADMHeavy Equipment Operator / Lead Oiler at ADM
Mason SandersMason Sanders
Volunteer at Bogalusa Police DepartmentVolunteer at Bogalusa Police Department