Samantha Latham
Bishop,TX
Summary
Hardworking and passionate job seeker with a positive up-beat personality and problem-solving skills eager to secure an entry-level or leadership position. Organized, cross-functional and dependable candidate successful at managing multiple priorities both in a team and alone. I am confident that my expertise and commitment in patient care and customer service coupled with my strong interpersonal and conflict resolution skills makes me an ideal candidate for this role.
Overview
12
12
years of professional experience
Work History
Transcriptionist/Medical Assistant
The Orthopaedic Center Of Corpus Christi
08.2013 - 10.2023
- Triaged 30-50 patients per clinic for healthcare provider (record, manage, and update patient medical history and vital signs), assisted physician in medical procedures (injections, preparing and collecting lab specimens, DME fittings).
- Implemented excellent communications and interpersonal skills to effectively interact with patients, healthcare providers and other staff members for quality assurance.
- Aided physician in recording patient examination, treatment, plan of care and diagnosis into EHR system for patient chart documentation.
- Strong grasp of medical knowledge and terminology.
- Ability to adapt under pressure in a calm and collective manner while maintaining professionalism.
- Experience in suture and staple removal as well as wound care including A-Cell application for necrotizing soft tissue infections.
- Ability to recognize condition-related warning signs and report to physician.
- Instructed patients in preoperative and postoperative care for TKA, THA, and APA surgery.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness by diligently proofreading and editing final documents.
- Managing inventory levels and ordered supplies for Viscosupplementation injections, while also responsible for obtaining referrals, prior-authorizations and scheduling patient appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Cold Food Prep, Back of House Crew
Chick-fil-A
04.2021 - 11.2021
- Prepare a variety of cold menu items, including salads, wraps, fruit cups, parfaits, and catering trays, while maintaining efficiency and safety around kitchen equipment.
- Ensure cleanliness and organization in the kitchen and prep area, adhering to high standards of cleanliness at all times.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing training support and guidance.
Medical Records Clerk/Medical Assistant
South Texas Brain And Spine
08.2011 - 05.2013
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner while practicing HIPAA regulations.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Streamlined medical record retrieval by implementing an efficient filing system.
- Managing receptionist duties as well, checking in patient confirming all information needed for appointment was accurate.
- Open and sort mail and fax.
- Responded to patient inquiries to provide information and details of medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Family Service Counselor
Memory Gardens Funeral Home
05.2013 - 08.2013
- Enhanced family communication by conducting effective counseling sessions and implementing tailor-made solutions to current and future clients.
- Provided compassion and empathy to families in time of grieving for loved ones death while coordinating burial arrangements.
- Assisted families in crisis situations by providing immediate support.
- Assisted families in finding burial plots and promoting pre-planning funeral plans.
Education
Healthcare Documentation Transcription Specialist
Texas A&M University - Kingsville
Kingsville, TX09.2021
Certified Medical Assistant - Healthcare
Southern Careers Institute
Corpus Christi, TX01.2011
Skills
- Approaches problems with both logic and passion
- Willingness to help others
- Knowledge in EMR/EHR, ICD-10, OSHA and HIPAA compliance
- Great critical thinking and problem-solving
- Proficient multitasking
- Food prepping and preparing
- Teamwork and leadership
- Solid time-management skills
- Strong work ethic
- The ability to manage difficult or stressful situations easily
- Proper asepsis procedures
- Teamwork and Collaboration
- Familiarity with Transcription Software
- Microsoft Office Proficiency
- Quality Assurance Practices
- Continuous Learning Attitude
- Confidentiality Maintenance
- Cultural Sensitivity Awareness
- Fast Typing Speed 60wpm
- Strong Grammar Knowledge
- Meeting Deadlines Consistently
- Ambitious, Passionate, People-person, Innovative, Enthusiastic, Self-motivated, dedicated, compassionate, and empathetic
References
Jadon Roberts - Starbucks/CHICK-FIL-A - 956.206.5984
Dr. Robert Lewis - THE ORTHOPAEDIC CENTER OF CORPUS CHRISTI - 361.815.7409
Kimberley Weise - Radiology Associates/THE ORTHOPAEDIC CENTER OF CORPUS CHRISTI - 361.336.9528
Timeline
Cold Food Prep, Back of House Crew
Chick-fil-A
04.2021 - 11.2021
Transcriptionist/Medical Assistant
The Orthopaedic Center Of Corpus Christi
08.2013 - 10.2023
Family Service Counselor
Memory Gardens Funeral Home
05.2013 - 08.2013
Medical Records Clerk/Medical Assistant
South Texas Brain And Spine
08.2011 - 05.2013
Healthcare Documentation Transcription Specialist
Texas A&M University - Kingsville
Certified Medical Assistant - Healthcare
Southern Careers Institute
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