Samantha Latham
Fort Collins,CO
Overview
9
9
years of professional experience
1
1
Certification
Work History
AND Disability Navigator Support Specialist
Weld County Government
Greeley, CO
11.2023 - Current
- Gathered, interpreted, and analyzed data to identify outcomes as they pertain to Social Security application approval rates, customer satisfaction surveys, and more
- Used a high degree of proficiency in communication + organization, contacted WCDHS clients to schedule and provide appointment reminders
- Sends correspondence to new clients to provide support throughout their SSI/SSDI application and eligibility process
- Entered data and maintained spreadsheets to ensure the tasks were accounted for and data collection was thorough
- Maintained an ongoing line of communication with supervisor, division head, and public assistance eligibility staff to identify areas of improvement, problem solve, and celebrate success
- Assisted in monthly and quarterly reports to include metrics and data to support program success
Medical Assistant
Clarity Dermatology
Fort Collins, CO
10.2023 - 12.2024
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Roomed patients and educated them on current medications/ discussions in dermatology
- Assisted in biopsies and procedures
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
TRAVEL TESTER
Mobile Health
Denver, CO
01.2023 - 06.2023
- Set up testing site and manage inventory and supplies
- Label specimen collection cards with client ID
- Test patients by collecting the anterior nasal specimen and follow testing guidelines for BinaxNow
- Document test results on the portal/ notify patients
- Maintain sanitary testing environment
TESTING TECHNICIAN
ConvenientMD Urgent Care
Portsmouth, NH
08.2020 - 08.2022
- Performed covid testing in schools throughout the state
- Managed patient registration and call backs
- Ordered and performed a variety of in-clinic patient testing
- Worked with management to improve testing procedures
- Recognized for exceptional customer service in a fast paced, team environment
EVENT STAFF+SERVER
Fort Collins Country Club
Fort Collins, CO
08.2022 - 06.2023
- Assist with the set up, execution, and take down of private events
- Work with team to serve meals, beverages, and bus tables
- Collectively prioritizing the satisfaction of all current and future members
BEVERAGE CART ATTENDANT + PRO SHOP WORKER
Apple Hill Golf Course
East Kingston, NH
06.2016 - 07.2023
- Managed closing duties including restocking items, reconciling the cash drawer and clean up
- Exceptional customer service to all visitors
- Trained new employees
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Education
Bachelor of Science - Biology
Colorado State University
07-2024
EMT Basic Training
NHCPR
Bedford, NH08.2021
Some College (No Degree) - Biology Major, Attended 08/2020-05/2022
University of New Hampshire
Durham, NHCommunity
Assisted East Kingston Volunteer Fire Department during events and served as scene support on active call
Certification
- Basic Life Support Provider- American Heart Association May 2021
- Basic Life Support Provider- American Heart Association Expected May 2024
Timeline
AND Disability Navigator Support Specialist
Weld County Government
11.2023 - Current
Medical Assistant
Clarity Dermatology
10.2023 - 12.2024
TRAVEL TESTER
Mobile Health
01.2023 - 06.2023
EVENT STAFF+SERVER
Fort Collins Country Club
08.2022 - 06.2023
TESTING TECHNICIAN
ConvenientMD Urgent Care
08.2020 - 08.2022
BEVERAGE CART ATTENDANT + PRO SHOP WORKER
Apple Hill Golf Course
06.2016 - 07.2023
Bachelor of Science - Biology
Colorado State University
EMT Basic Training
NHCPR
Some College (No Degree) - Biology Major, Attended 08/2020-05/2022
University of New Hampshire
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