Detail-oriented and certified healthcare professional with a strong foundation in pharmacy operations, clinical research, and direct patient care. Experienced in managing oncology investigational products, administering vaccines, and conducting COVID-19 testing. Proven leadership as a lead pharmacy technician with skills in team management, regulatory compliance, and patient communication.
Manage investigational products and lab kits for oncology trials, ensuring timely ordering, distribution, and regulatory compliance across five satellite sites. Maintain drug accountability using Vestigo, including quarantine and destruction per SOPs. Screen and randomize subjects, maintain accurate source documentation, and ensure site adherence to study protocols. Collaborate with sponsors, monitors, investigators, and internal teams to coordinate study requirements and support patient care.
Certified immunizer responsible for administering COVID-19 and influenza vaccines under pharmacist supervision. Performed PCR COVID-19 testing using Epic software and guided patients through nasal swab collection. Prepared and dispensed prescription and OTC medications in a sterile, high-volume setting. Managed pharmaceutical inventory, placed orders, verified receipts, and removed expired medications. Supervised and scheduled a team of 10 technicians. Trained new technicians in pharmacy procedures and customer service. Coordinated with healthcare providers to clarify prescription orders. Communicated effectively with doctors and insurance agencies to resolve prescription coverage discrepancies.
Taught English to Foreign students (ages 5–12) through Qkids’ interactive online platform. Designed engaging, age-appropriate lessons to support improvement in pronunciation, reading, and writing skills. Fostered a positive, student-centered learning environment to build confidence and language development. TEFL certified as of 11/05/2018.