Samantha LeJeune
Lake Charles,LA
Summary
Highly-motivated individual with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
Gourmet Foods International
Conroe , TX
2024.01 - Current
- Answered inquiries from prospective customers regarding features of products and services offered.
- Provided technical support for customers using the company's products or services.
- Organized client visits, presentations, product demonstrations and trade shows.
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed and maintained relationships with customers to ensure repeat business.
- Managed inventory levels by ordering sufficient stock for each account.
Assistant Manager/Head Bartender
The Max
Westlake , LA
2022.08 - 2023.12
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Resolved customer concerns with friendly and knowledgeable service.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Restaurant Owner/Operator
The Captain's Table
Lake Charles , LA
2019.10 - 2022.07
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Hired, trained and motivated staff to fill all restaurant openings.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Managed and supervised 30 employees in 1 restaurant.
- Managed food preparation, guest interaction, quality control and customer relations.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Produced detailed documentation to outline potential worker issues.
Internship Student
Rehab One Physical Therapy Clinic
Lake Charles , LA
2022.01 - 2022.05
- Supported day-to-day operations, assisting teammates with various tasks.
- Participated in company and department meetings.
- Built professional working relationships with peers and supervisors.
- Developed understanding of policies, procedures and processes.
- Conducted research and presented findings to leadership.
- Worked well in team environment as well as independently.
- Performed clerical tasks by answering emails, ordering supplies and organizing and cleaning workplace.
- Accepted instruction from management regarding assignments and tasks.
- Managed clinical budgets and billing systems.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Supervised day-to-day operations of facility, complying with strict corporate policies and guidelines.
- Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Server
Tonys Pizza
Lake Charles , LA
2016.11 - 2019.10
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Reviewed daily specials, menu changes and service specifications.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Bachelor of Science - Health Systems Management
McNeese State University
Lake Charles, LA05.2022
High School Diploma -
Alfred M. Barbe High School
Lake Charles, LA05.2012
Skills
- Staff Leadership
- Promote Sales
- Performance Improvement
- Delegating Assignments and Tasks
- Quality Assurance
- Problem-Solving
- Verbal and Written Communication
- Teamwork and Collaboration
- Product and Service Knowledge
- Product Management and Pricing
- Customer Communication
- Positive and Professional
- Point of Sale (POS) System Operations
Certification
- ServSafe
- CPR Certification
Additional Information
- Citizen of United States of America
- Citizen of the United Kingdom of Great Britain and Northern Ireland
Timeline
Sales Representative
Gourmet Foods International
2024.01 - Current
Assistant Manager/Head Bartender
The Max
2022.08 - 2023.12
Internship Student
Rehab One Physical Therapy Clinic
2022.01 - 2022.05
Restaurant Owner/Operator
The Captain's Table
2019.10 - 2022.07
Server
Tonys Pizza
2016.11 - 2019.10
Bachelor of Science - Health Systems Management
McNeese State University
High School Diploma -
Alfred M. Barbe High School
- ServSafe
- CPR Certification
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