Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Leon

Hollywood,FL

Summary

Dynamic Office Manager with a proven track record of excelling in customer service and event coordination within the marine industry. Skilled at driving projects to successful completion with a results-oriented approach. A dependable professional, adept at managing multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to support team goals. Known for reliability, adaptability, and the ability to quickly learn and apply new skills.

Overview

17
17
years of professional experience

Work History

Office Manager

Gillen Yacht Services
08.2023 - 09.2024
  • Provided support to the Service Department, from managing leads to overseeing the boat servicing process
  • Planned and organized office and special events.
  • Oversaw accounts receivable and collections.
  • Assisted department heads with administrative tasks, including report generation and data entry.
  • Ensured workplace safety by enforcing protocols and conducting equipment inspections.


Client Services & Flight Operations Coordinator

Jetscape Services
12.2021 - Current

• Coordinate fuel, transportation, catering, and hotel reservations.
• Ensure customer satisfaction by resolving issues promptly.
• Coordinate flight schedules, manage inquiries and provide information on FBO services.

Sales Coordinator

Apex Marine Inc
01.2018 - 10.2019
  • Coordinated events aligned with sales objectives.
  • Supported sales team in prioritizing tasks and setting goals, boosting productivity and revenue.
  • Maintained accurate sales records, including contracts and customer communications.


Assistant General Manager of Operations

Newslink of America
07.2011 - 02.2018
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Marketing Coordinator

Ferretti Group America
01.2008 - 05.2011
  • Planned and executed internal and external marketing events.
  • Developed visually engaging marketing materials to support product launches with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.


Education

Associate of Arts - Business Administration

Central University of Venezuela
VZLA

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experienced with Pier Vantage and Total FBO Systems
  • Customer Service
  • Bilingual: English - Spanish

Timeline

Office Manager

Gillen Yacht Services
08.2023 - 09.2024

Client Services & Flight Operations Coordinator

Jetscape Services
12.2021 - Current

Sales Coordinator

Apex Marine Inc
01.2018 - 10.2019

Assistant General Manager of Operations

Newslink of America
07.2011 - 02.2018

Marketing Coordinator

Ferretti Group America
01.2008 - 05.2011

Associate of Arts - Business Administration

Central University of Venezuela
Samantha Leon