Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Facilities Administrative Assistant
Acclamation Insurance Management Services
09.2021 - Current
Answered calls and assisted claimants with adjuster information. Direct calls when reception is out on breaks.
Set up key fobs for employees through vendor.
Keep a good relationship with vendors for other services like graphic printing, AC Units, restrooms, carpet cleaning, landscape, UPS, USPS, Fedex, etc.
Mail and program new phones for remote employees.
Use vendor to assist employees with any phone inquiries/problems through their portal
Make sure office is always tidy/clean and everything is stocked.
Assist HR in creating New Hire packets/ collecting important documents.
Check Facilities ticketing system throughout the day to assist employees with any issues.
Proficient in Microsoft Word, Excel, Powerpoint, Outlook
Prepare conference rooms for meetings.
Call hotels and confirm stays for out of town conferences.
Compare prices on big purchases.
Update directories as employees are hired/termed
Assist employee's with ergonomic needs.
Have received 3 awards for going above and beyond in the 3 years of employment, as well as an employee of the month award from the temp agency used for the first 6 months.
Receptionist/Administrative Assistant
American Metals corp
09.2018 - 04.2020
Answered Phones, Assisted Sales, Assisted in Credit, took credit cards for payment, processed cards and printed receipts/emailed to customers
Entered Mill Certification Documents into system, Completed Microsoft Excel sheets for Sales or General Manager
Completed Microsoft word flyers/docs/etc for Sales, Managers, other departments
Organized events for the office- 5K runs, sports events, parties, etc
Helped with putting metal on the different machines through online schedule
Completed power points for Vice President.
Administrative Assistant/HR Assistant
DBI Beverage
09.2017 - 03.2018
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
Set up and maintain paper and electronic filing systems for records, correspondence, and other material
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations
Order and dispense supplies.
Administrative Assistant
Dealertrack Technologies
02.2016 - 05.2017
Complete forms in accordance with company procedures
Learn to operate new office technologies as they are developed and implemented
Manage projects or contribute to committee or team work
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Pizza olo
Blaze Pizza
01.2015 - 02.2016
Take food and drink orders and receive payment from customers
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Clean tables or counters after patrons have finished dining
Prepare specialty foods such as pizzas, salads, desserts, following specific methods that usually require short preparation time.
Arcade counter/Cashier
Country Club Lanes
10.2013 - 10.2014
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Assist customers by providing information and resolving their complaints
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Stock shelves, and mark prices on shelves and items
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Education
High School Diploma -
OAKMONT HIGHSCHOOL
Roseville, CA
05.2014
Skills
Administrative Experience (8 years)
Microsoft Word (8 years)
Clerical (8 years)
Microsoft Office and Excel proficiency (8 years)
Calendar Management
Maintenance Scheduling
Meeting planning
Personal Information
Title: Receptionist/Administrative Assistant
Work Permit: Authorized to work in the US for any employer
Timeline
Facilities Administrative Assistant
Acclamation Insurance Management Services
09.2021 - Current
Receptionist/Administrative Assistant
American Metals corp
09.2018 - 04.2020
Administrative Assistant/HR Assistant
DBI Beverage
09.2017 - 03.2018
Administrative Assistant
Dealertrack Technologies
02.2016 - 05.2017
Pizza olo
Blaze Pizza
01.2015 - 02.2016
Arcade counter/Cashier
Country Club Lanes
10.2013 - 10.2014
High School Diploma -
OAKMONT HIGHSCHOOL
Similar Profiles
John VolpeJohn Volpe
Chief Operating Officer at Excalibur Insurance Management ServicesChief Operating Officer at Excalibur Insurance Management Services