Samantha Lewis
Gloucester,MA
Summary
Detail-oriented professional with extensive experience in customer service and data management. Skilled in multitasking and coordinating diverse tasks to improve operational efficiency and ensure quality care outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Caregiver
Cornerstone Caregiving
10.2025 - Current
- Assisted clients with daily living activities to enhance comfort and independence.
- Monitored client health status, reporting changes to healthcare professionals as required.
- Documented client progress accurately, ensuring compliance with company policies and care standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Data Entry Lead
Common Crow Natural Market
01.2024 - 10.2025
- Supervised daily data entry operations ensuring accuracy and efficiency.
- Trained new team members on data management protocols and software usage.
- Implemented process improvements to enhance data entry speed and reliability.
- Coordinated with cross-functional teams to resolve data discrepancies effectively.
- Monitored performance metrics to identify training needs and operational gaps.
- Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
Professional Dog Walker/Pet Sitter
Annabelle's Pet Care
01.2021 - 01.2024
- Managed daily dog walking schedules for multiple clients, ensuring timely and safe outings.
- Developed strong relationships with pet owners through effective communication and reliable service.
- Implemented safety protocols during walks to prioritize animal welfare and prevent incidents.
- Monitored health and behavior of dogs, reporting any concerns to owners promptly.
- Implemented positive reinforcement techniques to encourage good behavior during walks and training sessions.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Fulfillment Coordinator
The Open Door
02.2021 - 01.2023
- Coordinated order processing and inventory management to ensure timely fulfillment of customer requests.
- Streamlined workflow processes, reducing lead times and improving overall operational efficiency.
- Implemented tracking systems for shipments, enhancing visibility and accuracy of delivery schedules.
- Mentored junior staff on best practices in inventory control and order fulfillment procedures.
- Led initiatives to optimize warehouse layout, maximizing space utilization and operational effectiveness.
- Conducted regular audits of inventory levels to maintain accuracy and minimize discrepancies between physical stock and database records.
Dietitian
Lahey Health
06.2018 - 02.2021
- Developed personalized nutrition plans based on individual health assessments and dietary needs.
- Conducted comprehensive patient evaluations to identify nutritional deficiencies and create intervention strategies.
- Collaborated with healthcare teams to integrate nutrition into patient care protocols and treatment plans.
- Educated patients on dietary changes to manage chronic conditions, enhancing overall health outcomes.
- Analyzed clinical data to track patient progress and adjust dietary recommendations accordingly for optimal results.
- Improved patient outcomes by developing individualized nutrition plans and providing ongoing counseling.
Material Handler/Receiver
Applied Materials
01.2016 - 06.2018
- Operated forklifts and pallet jacks to transport materials efficiently across production lines.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of materials.
- Collaborated with team members to streamline material handling processes, reducing downtime during operations.
- Conducted regular safety inspections of equipment to maintain compliance with industry standards and regulations.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
Deli/Seafood/Produce Clerk
Shaws And Star Market
04.2009 - 01.2016
- Managed inventory levels to ensure fresh produce availability and quality.
- Trained new staff on proper handling and storage techniques for perishable items.
- Conducted regular quality checks to maintain compliance with food safety standards.
- Developed strong relationships with vendors to secure high-quality produce at competitive prices.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
Education
Associate of Science - Criminal Justice
North Shore Community College
Danvers, MA05-2015
High School Diploma -
Gloucester High School
Gloucester, MA05-2012
Skills
- Verbal and written communication skills
- Inspection and quality control
- Multitasking and organization
- Dependable and responsible
- Teamwork and cooperation
- Shipping and receiving
- Time management
- Customer service
- Problem-solving
- Microsoft Office
Certification
- ServSafe
- Food Handler Certification
- Forklift Certification
- Pallet Jack Certification
Timeline
Caregiver
Cornerstone Caregiving
10.2025 - Current
Data Entry Lead
Common Crow Natural Market
01.2024 - 10.2025
Fulfillment Coordinator
The Open Door
02.2021 - 01.2023
Professional Dog Walker/Pet Sitter
Annabelle's Pet Care
01.2021 - 01.2024
Dietitian
Lahey Health
06.2018 - 02.2021
Material Handler/Receiver
Applied Materials
01.2016 - 06.2018
Deli/Seafood/Produce Clerk
Shaws And Star Market
04.2009 - 01.2016
Associate of Science - Criminal Justice
North Shore Community College
High School Diploma -
Gloucester High School