Samantha Lightell
Louisburg,NC
Summary
Proactive Executive Assistant takes on complex tasks for executives, innovating appropriate solutions and executing with minimal guidance. Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities. Exercises discretion and confidentiality when dealing with privileged information.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Dixon
02.2023 - Current
- Handled routine responses, responding to telephone and email inquiries on behalf of executives
- Maintained positive public relations with customers, vendors, and industry partners
- Spearheaded reports and special projects in support of organizational goals
- Processed invoices, payroll and payments in line with bookkeeping processes
- Set up company-wide administrative policies and procedures.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Facilitated training and onboarding for incoming office staff.
Personal Banker
Truist
06.2017 - 02.2023
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Backed up teller team by handling needs of new and existing customers at main counter.
Account Manager
Verizon Wireless
01.2015 - 01.2018
- I made the top sales in my first month with over $3000 in commission with a bonus for the most sales
- I directly dealt with customer service and technical support, as well as up selling new phones and products all with them.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Education
Bachelor of Science - Business, HR -
East Carolina University
04.2025
Associate of Arts -
Vance-Granville Community College
05.2016
High School -
Franklin County Early College
05.2016
Skills
- Meeting Planning
- Project Oversight
- Invoice Processing
- Business/ Travel Administration
- Strategic Planning
- Scheduling
- Office/ Staff Management
- Executive and Administrative Support
- QuickBooks Experienced
- AR/AP
- Human Resources Management (HRM)
- Payroll
Activities
- College of Business Living-Learning Community 2017
- Leadership Wake Forest with the Chamber of Commerce 2018
Timeline
Executive Assistant
Dixon
02.2023 - Current
Personal Banker
Truist
06.2017 - 02.2023
Account Manager
Verizon Wireless
01.2015 - 01.2018
Bachelor of Science - Business, HR -
East Carolina University
Associate of Arts -
Vance-Granville Community College
High School -
Franklin County Early College
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