Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Samantha Ligus

Dunkirk,MD

Summary

Proactive and accomplished Registered Nurse with a Bachelor's Degree in RN to BSN, currently pursuing an MBA. Demonstrated leadership, patient advocacy, and exceptional organizational skills. Seeking a challenging role as a Client Health Strategies Consultant to leverage healthcare expertise and contribute to the success of UnitedHealthcare through effective collaboration, strategic planning, and client-focused initiatives.

Overview

15
15
years of professional experience

Work History

Sr. Clinical Administrative Coordinator

Optum
03.2021 - Current
  • Remote Nurse Clinical Coordinator with strong focus on ensuring patient safety and appropriateness for home infusion therapy.
  • Conducts comprehensive chart reviews, assessments, and collaborates with diverse teams to optimize patient care standards.
  • Demonstrates exceptional self-motivation, discipline, and focus in successfully managing responsibilities in a remote work setting.
  • Advocates passionately for patients, addressing their needs, and providing empowering education for active health management.
  • Assumes leadership roles, filling in for supervisors during absences and contributing to training of new Clinical Coordinators.
  • Conducts virtual visits and triage during evenings for one year, showcasing dedication to patient support beyond regular business hours.
  • Adept at critical thinking, refined through experiences in virtual visits, triage, and leadership responsibilities.
  • Takes a pivotal role in quality improvement by auditing nurses' charting for accuracy, ensuring compliance, and contributing to overall quality assurance during branch audits.
  • Plays a critical role in guaranteeing high-quality home-based patient care through strategic evaluation, collaboration with healthcare professionals, and unwavering patient advocacy.
  • Possesses strong leadership and mentoring skills, enhancing comprehensive care provision and support for colleagues.
  • Mentored new clinical staff members for proper onboarding and orientation processes

Social Media Evaluator

Appen
01.2019 - 03.2021
  • Conducted thorough assessments of social media content and advertisements, ensuring accuracy and adherence to client guidelines.
  • Reviewed diverse social media posts, including text, images, and videos, to maintain relevance and alignment with specified criteria.
    Provided constructive feedback on content quality, contributing to enhanced search engine results and overall user experience.
  • Maintained high standard of accuracy and consistency, meeting strict project timelines for evaluation tasks.
    Stayed abreast of latest trends and developments in social media, including emerging platforms and features, to deliver informed assessments.
    Fostered effective communication with team members and project managers, ensuring successful project outcomes.
    Developed critical thinking skills and meticulous attention to detail, crucial for accurate analysis and evaluation of social media content.
  • Worked remotely, demonstrating flexibility in managing tasks from home while balancing other commitments.
  • Analyzed social media trends to identify growth opportunities and areas for improvement.
  • Tracked and reported social media performance metrics, providing valuable insights to guide future content creation efforts.
  • Successfully met multiple deadlines through effective task prioritization skills.

Nurse

Bright Star Home Health
01.2019 - 03.2021
  • Administered infusions and provided wound care, managing various types of wounds.
  • Coordinated patient care with physicians and pharmacists, reviewing medical histories and medication orders.
  • Offered patient education and emotional support, empowering individuals to manage symptoms at home.
  • Ensured medication safety through thorough double-checks, reducing errors and improving overall care.
  • Implemented evidence-based nursing practices, elevating patient care standards.
  • Played a critical role in managing patients' conditions through assessment, collaboration, and advocacy.
  • Fostered a positive and healing environment, emphasizing high-quality care in patients' homes.
  • Elevated patient satisfaction ratings by delivering compassionate and personalized healthcare.
  • In my role as a Home Health Infusion Nurse at Bright Star, I consistently demonstrated a commitment to excellence, emphasizing patient-centered care, safety, and continuous improvement in healthcare delivery.

Home Infusion Registered Nurse

Optum
01.2019 - 03.2021
  • Administered a diverse range of infusions, including biological drugs, antibiotics, chemotherapy, and hydration, in patients' homes
  • Conducted one-on-one patient care, managing peripheral intravenous (PIV) lines, accessing ports, and overseeing peripherally inserted central catheter (PICC) line care.
  • Executed medical procedures such as lab draws and monitored patients during infusions, ensuring their well-being throughout the process.
  • Collaborated closely with pharmacists and physicians to develop and implement personalized care plans, addressing the unique needs of each patient.
  • Played a crucial role in patient education, providing guidance to empower individuals and their families to take control of their health and effectively manage symptoms.
  • Advocated for patients, addressing their needs and concerns throughout the treatment process.
  • Ensured high-quality care in the comfort of patients' homes, emphasizing a holistic approach to treatment.
  • Conducted comprehensive assessments and treatments, contributing to improved patient outcomes
  • Enhanced patient safety through strict adherence to medication administration protocols and vigilant monitoring for potential side effects.
  • In the role of Home Infusion Nurse, consistently demonstrated a commitment to personalized care, safety, and patient advocacy, striving to make the treatment process as smooth and effective as possible.

TESOL

EDUCATOR, VIPKid
03.2018 - 03.2021
  • Taught English to children in China, delivering high-quality and engaging lessons from a remote home-based setting.
  • Conducted lessons primarily for students aged 4 to 13.
  • Demonstrated proficiency in creating and delivering effective, age-appropriate curriculum content.
  • Utilized strong communication skills to engage students in the learning process, fostering a positive and interactive virtual classroom environment.
  • Adapted teaching methods to cater to the diverse learning styles and needs of individual students.
  • Employed innovative and creative techniques to make lessons both educational and enjoyable.
  • Effectively managed virtual classroom dynamics, ensuring a conducive and participative learning atmosphere.
  • Demonstrated flexibility in adapting to different student levels and needs.
  • Contributed to global education community by making a positive impact on students' language development and overall learning experience.
  • Leveraged passion for teaching to create a fulfilling and enriching experience for students across the world.

Pre-op Registered Nurse

MedStar Southern Maryland Hospital Center
11.2014 - 03.2019
  • Conducted thorough preoperative assessments, reviewing medical histories, lab results, and providing detailed surgery instructions to patients.
  • Applied excellent Peripheral Intravenous (PIV) skills, performed lab draws, obtained consents, and confirmed procedures with patients.
  • Provided comprehensive patient education and emotional support, fostering a comfortable and informed environment.
  • Collaborated seamlessly with healthcare professionals, including surgeons, anesthesiologists, and operating room staff, to ensure optimal preparation for each procedure.
  • Demonstrated commitment to compassionate patient care, addressing questions and concerns to instill confidence and preparedness.
  • Advocated for patients throughout the preoperative process, emphasizing a smooth and effective experience.
  • Maintained accurate and up-to-date documentation, contributing to consistent and high-quality patient care.
  • Administered medications and IV fluids to monitor reactions, side effects and adverse effects

Lactation Consultant Internship

Fort Belvoir Community Hospital
03.2014 - 10.2014
  • Conducted thorough assessments of new mothers' breastfeeding needs and challenges, focusing on observing techniques and evaluating milk supply.
  • Provided personalized education and counseling, addressing proper positioning, latch techniques, and offering strategies for enhancing milk supply.
  • Assisted mothers in utilizing breast pumps, offering guidance on milk storage, handling, and creating a conducive breastfeeding environment.
  • Maintained meticulous documentation of each consultation, ensuring accurate records and creating care plans for ongoing support.
  • Collaborated seamlessly with healthcare professionals, including pediatricians, obstetricians, and lactation consultants, to deliver comprehensive care for mothers and infants.
  • Demonstrated commitment to compassionate care and support for new mothers, continually expanding knowledge of lactation and breastfeeding practices.

Registered Nurse

Advanced Pain Surgery Center
07.2013 - 10.2014
  • Focused on prioritizing patient well-being and safety throughout the perioperative process, from pre-operative evaluations to post-operative follow-ups.
  • Assumed multiple roles, supporting the surgical team intra-operatively and adapting to the dynamic and fast-paced environment.
  • Demonstrated agility in utilizing the latest technology and tools, including autoclaves, fluoroscopy, EMR, and other computer systems, to deliver the highest level of patient care.
  • Honed multi-tasking skills and became proficient in organization and time management, essential attributes for success in this demanding role.
  • Emphasized the importance of teamwork and collaboration, recognizing that each member of the perioperative team played a vital role in achieving the shared goal of delivering exceptional patient care.

Assistant Manager

Darells Other Market
01.2009 - 01.2010
  • Led daily operations as Assistant Manager, overseeing 10 employees to ensure operational efficiency, customer satisfaction, and profitability.
  • Managed opening/closing procedures, equipment functionality, and store organization.
  • Supervised and trained a team, handling scheduling, guidance, and enforcing policies.
  • Took charge of customer service, resolving issues promptly for a positive experience.
  • Oversaw financial aspects, including cash register balancing and inventory management.
  • Fostered a safe environment and collaborated with the management team for business goals.
  • Improved customer satisfaction, streamlined operations, and boosted team morale.
  • Monitored sales trends, adjusting pricing strategies for optimal profitability.

Education

MBA -

Capella University
Minnesota City

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
2017

Lactation Certification - Lactation Certification

Lactation Educuation Resources
Annapolis, MD
10.2014

Associate of Science - Registered Nursing

University of Arkansas
Little Rock, AR
12.2012

Some College (No Degree) - General Studies

Arkansas Tech University
Russellville

Skills

  • Microsoft Office Proficiency
  • Collaborative Problem Solving
  • Analytical and Critical Thinking
  • Clinical Documentation with use of EHR
  • Excellent customer service/ Patient support
  • Time Management
  • HIPPA Knowledge
  • Multidisciplinary Team Collaboration
  • Calm under Pressure
  • Good Telephone Etiquette, Written Communication, Interpersonal Communication:

Timeline

Sr. Clinical Administrative Coordinator

Optum
03.2021 - Current

Social Media Evaluator

Appen
01.2019 - 03.2021

Nurse

Bright Star Home Health
01.2019 - 03.2021

Home Infusion Registered Nurse

Optum
01.2019 - 03.2021

TESOL

EDUCATOR, VIPKid
03.2018 - 03.2021

Pre-op Registered Nurse

MedStar Southern Maryland Hospital Center
11.2014 - 03.2019

Lactation Consultant Internship

Fort Belvoir Community Hospital
03.2014 - 10.2014

Registered Nurse

Advanced Pain Surgery Center
07.2013 - 10.2014

Assistant Manager

Darells Other Market
01.2009 - 01.2010

MBA -

Capella University

Bachelor of Science - Nursing

Grand Canyon University

Lactation Certification - Lactation Certification

Lactation Educuation Resources

Associate of Science - Registered Nursing

University of Arkansas

Some College (No Degree) - General Studies

Arkansas Tech University

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Samantha Ligus