Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Limbach

Joliet,IL

Summary

Motivated and focused leader with a strong background in retail, food service, and team development across fast-paced, high-volume environments. Experienced in leading shift operations, training new team members, and creating a culture rooted in excellence, accountability, and customer connection. Skilled in coaching others, managing daily store routines, and supporting successful new store openings. Recognized for consistently driving team performance, upholding brand standards, and fostering a positive work environment. Passionate about growth and development, with a clear goal of advancing into higher leadership roles.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
Channahon, IL
05.2023 - Current
  • Lead and coach a team of baristas during scheduled shifts, ensuring smooth store operations, and delivering outstanding customer experiences.
  • Support the Store Manager by executing store operations, managing partner deployment, and maintaining a clean, organized environment.
  • Foster a positive team atmosphere by providing feedback, coaching, and mentoring to partners, to promote personal and professional growth.
  • Handle opening and closing procedures, including cash management, store security, and daily task delegation.
  • Uphold company standards and values while creating a welcoming and inclusive environment for customers and partners.
  • Assist with inventory control, product ordering, and ensuring proper merchandising, and product availability.
  • Resolve customer concerns promptly and professionally, ensuring a positive brand experience.
  • Consistently meet and exceed store goals by driving operational excellence, encouraging team accountability, and motivating partners toward success.

Grand Opening Trainer

Chick-fil-A
Oswego, IL
04.2020 - 05.2023
  • Selected to represent Chick-fil-A during new store openings, traveling to various locations to train and onboard new team members.
  • Led hands-on training in front-of-house and back-of-house operations, ensuring all team members were equipped with the skills and knowledge needed to uphold Chick-fil-A’s service and quality standards.
  • Delivered consistent coaching on hospitality, food safety, speed of service, and team culture, creating a foundation for long-term store success.
  • Collaborated with local operators and leadership teams to implement Chick-fil-A’s core values, build store culture, and set expectations for excellence from day one.
  • Identified and supported high-potential team members through mentorship, and ongoing performance feedback.
  • Adapted quickly to different markets and team dynamics, while maintaining a strong commitment to brand integrity and operational excellence.
  • Contributed to efficient and successful grand openings by ensuring new stores met corporate readiness standards.

Education

Associate of Applied Science - Health Administration

Bryan University
Rogers, AR
01-2017

Skills

  • Team leadership
  • Cash management
  • Conflict resolution
  • Performance feedback
  • Time management
  • Effective communication
  • Relationship building
  • Training and development
  • Creative problem solving

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
05.2023 - Current

Grand Opening Trainer

Chick-fil-A
04.2020 - 05.2023

Associate of Applied Science - Health Administration

Bryan University

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