Samantha Lomelli
Eugene,Oregon
Summary
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
- Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
- Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Torrid Clothing Store
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Bath & Body Works
09.2018 - 10.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Public Relations
University of Oregon
Eugene, OR06.2024
Associate of Arts - General Studies
Seminole State College of Florida
Sanford, FL06.2020
Skills
- Payment Processing
- Promotional Support
- Inventory Control
- Upselling
- Money Handling
- Order Processing
- Excellent People Skills
- Inventory Tracking
- Teamwork and Collaboration
Affiliations
- Hispanic Public Relations Student Association
Languages
Spanish
Timeline
Sales Associate
Torrid Clothing Store
09.2023 - Current
Sales Associate
Bath & Body Works
09.2018 - 10.2023
Bachelor of Arts - Public Relations
University of Oregon
Associate of Arts - General Studies
Seminole State College of Florida
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