Samantha Lopez

Branch: Department of Elderly and Adult Services

• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Gained operational knowledge and supported departmental needs.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Planned, prepared and participated in weekly meetings and events.
• Completed research, compiled data, and assisted in timely reporting.
• Interacted with Clients by phone, email, or in-person to provide information.
• Participated in workshops and presentations related to projects to gain knowledge.
• Supported with creating project marketing materials to promote services such as Trualta.

• Strictly followes sanitation and food safety guidelines as required by regulatory agencies and company.
• Maintains clean, trash-free workspaces to maximize productivity and safety.
• Carefully prepares orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Restock supplies and prepares additional ingredients during downtime for expected busy periods.
• Listen's carefully to customer instructions and prepares orders according to their preferences.

• Prepared project presentations and reports to assist senior staff.
• Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
• Observed Caseworker and Therapist job actions.

• Welcomed clients with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Answered phone promptly and directed incoming calls to correct offices.
• Maintained visitor log for data collection.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Scheduled, coordinated and confirmed appointments and meetings.
• Set up playroom and childcare areas for safety and cleanliness on playgroup mornings.
• Engaged families in beneficial activities targeted at improving bonds and interactions.