Samantha Lopez
Saint Paul,Minnesota
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nutrition Services
Stillwater Area High School
04.2024 - Current
- Championed the integration of sustainable practices within nutrition services, reducing environmental impact while maintaining high-quality standards.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in school nutrition services.
- Contributed to the overall success of the nutrition services department by consistently providing high-quality work and striving for continuous improvement.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Learned other teammates' work tasks to train as backup.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Received commendations from management for exceptional work ethic and dedication to the kitchen team''s success.
- Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
- Managed time to juggle multiple tasks simultaneously with ease.
- Transported food items from storage areas to kitchen for prepping.
- Monitored food temperatures and quality throughout shifts.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
Delivery Driver
DoorDash
04.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Office Manager
Galaxy Window Cleaning
09.2013 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
Personal Care Assistant
White Pine Senior Living
08.2011 - 09.2013
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with self-administered medications.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
High School Diploma -
Hudson High School
Hudson06.2011
Skills
- Exceptional customer service
- Verbal and written communication
- Team Leadership
- Time Management
- Computer Skills
- Work Planning and Prioritization
- Scheduling and Coordinating
- Workforce Management
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Nutrition Services
Stillwater Area High School
04.2024 - Current
Delivery Driver
DoorDash
04.2022 - Current
Office Manager
Galaxy Window Cleaning
09.2013 - 03.2020
Personal Care Assistant
White Pine Senior Living
08.2011 - 09.2013
High School Diploma -
Hudson High School
- CPCT/A - Patient Care Technician/Assistant
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